Kind and Reassuring, or They’ll Disappear!

Unlike the last two groups we looked at who like to see things moving along fast, this more Reserved group won’t appreciate being rushed through the process - especially when tension is building! While we can expect confrontation from the DRIVEN group and often a sarcastic comment (or...

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Keep Things Light and Show Their Value!

As I posted the last blog, I thought it was only fitting to use an image of The Incredible Hulk; that’s certainly how I felt during much of the eight hours tied up with one company and four more the following day with another… Now that we’ve looked at some steps we can take in...

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I Don't Care How, Just Get It Done!

In the last LinkedIn article I published, A Great Customer Experience!, I referenced being tied up in customer support calls for more than twelve hours over the course of four days. Here’s where I need to be very transparent… For years, my dad has told me that I would become more...

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Are You Willing to Pay the Price, Again?

Through the last several blogs, we’ve taken a look at some of the things we need to be prepared to do as leaders in order to develop and empower our team members to reach their full potential and help us carry the load as our organizations grow. That requires a significant degree of trust,...

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What Does It Really Cost?

As I wrapped up the last blog, I referenced a study that showed how many organizations lose as much as 17 hours per week to miscommunication. Unlike the Salesforce.com study, I couldn’t put my find on any of the additional details that study covered or who conducted it. That said, I found...

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How To Do It and What To Expect...

On April 23, 1910 in Paris, Teddy Roosevelt gave a speech called Citizenship in a Republic. In full disclosure, I’ve never read or heard the entire thing (but that may no longer be true by the time you’re reading this). However, that speech is where one of my favorite quotes of all...

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What? How? And Definitely WHY?!

I closed the last blog by referencing something I heard John Maxwell share recently, “Not investing in your team is short-cutting yourself as a leader,” then I challenged you to think about what tasks you’re still hanging onto that could really be passed on to someone on your...

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We’re Only Human...

In the most recent LinkedIn article I published called If You Want It Done Right…, I shared a comment I heard John Maxwell make recently, “A leader who empowers their team isn’t someone who believes they have to do it all themselves for it to be done right.” While...

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How Much Does It Really Matter?

As we continue digging into the idea that all of us are going to make mistakes and that can’t be what completely stops us from delegating tasks to our team members, there’s one big thing we’ll need to be able to answer: How much does it really matter?

Before we get wrapped up in...

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WHEN a Mistake is Made, How Do You Handle It?

Know this: I was VERY intentional about the title of this message! I’ve often heard that there are only two certainties in life; death and taxes. Not true!!! We can easily add a third certainty to that list by simply admitting that we’re all going to make mistakes, and the vast...

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Busy Now or Busy Forever?

Before closing the loop on the busyness issue we’ve looked at through the last few messages, here’s a quick reminder that registration is now open for the LIVE virtual LIVE2LEAD:Harrisonburg experience on Friday, October 9. Not only will you get immediate access to some special...

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When I Did This, Everything Changed

It was a bit shocking to learn 95% of all people never take action on their intentions. And many of the remaining 5% that do take action, never take action on the things that will get them the results they're after!  I remember soberly thinking, that is nearly everyone.  Wait a...

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