Value the Process

The first fundamental lesson in Josh Waitzkin’s book, The Art of Learning, is to Value the Process.  If you’ve been following here you may have read my (Cindy) last blog, Outside Growth, Inside Growth and remember that in his book Josh offers some foundational principles we can...

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Who Are You & Where Do You Think You’re Going?

Now that we’ve looked how much profitability is wasted when an organization spends money on the wrong training, or even training that isn’t absorbed or applied, let’s get serious about an approach we can take to make sure we’re providing the right training for our team...

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Training That Can Be Absorbed…

Several years ago while working with a group of extremely skilled employees in a construction company, one of the most senior guys was grumbling about some of the new folks who had been hired. He was frustrated because they didn’t know everything he expected them to know right away and...

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The Cost of Using the Wrong Tool

As I mentioned before, painting the picture of the tools you can provide a potential team member to grow within the organization once they come onboard can play a significant role in the recruiting process. Failing to make good on those promises though, sooner than later, will be a direct...

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Not Just Any Training Will Do…

To this point, we’ve looked at a number of profitability killers that are affecting nearly every business. Through this process, I’ve been intentional about making a case for how effective leadership - while often viewed as something soft or intangible - can make an immediate and...

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Providing the Right Support

If we’re going to build profitable succession plans, creating advancement opportunities that are a bit outside the traditional approach of promoting (read: pushing) our best team members into supervisory or management roles primarily based on their technical expertise and work ethic will...

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Outside Growth, Inside Growth

Growth can be a vulnerable area, especially when we are working hard to grow on the inside.  In a way, it reminds me of a hermit crab.  The hermit crab is well protected by its shell, until it outgrows it.  As the shell starts becoming uncomfortable, the crab knows it’s time...

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A Profitable Succession Plan

As the foundation was being laid for what I believe is still the greatest nation on Earth, Thomas Jefferson penned these words:

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are...

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Promotions Are Usually Based On...

If we’re going to have any real shot of avoiding the cost of a poor promotion, recognizing the right candidate to promote isn’t just a nice idea, it’s something we have to do effectively time after time. Not only will that help capture so much of the profitability that’s...

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But I Thought We Were Friends?

While Joe was outstanding at pretty much every technical aspect in the department, there was one thing he didn’t have to worry about when he accepted the lead role; he never seemed all that bothered about alienating long term friendships. I think that was largely a result of him being able...

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Joe Knows...

If you ever had the pleasure of watching Bo Jackson play football or baseball, or you remember anything TV ads from the late 80s or early 90s, I’m guessing my “Joe Knows” phrase immediately reminded you of Nike’s Bo Jackson campaign. And just in case it’s not ringing...

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Recognizing the Right Candidates to Promote

Since we now have a solid understanding of how a poor promotion can kill profitability, let’s dig into what we need to look for when considering existing team members for a leadership role we need to fill in our organizations. I’ve seen firsthand just how valuable an internal...

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