If we really want to avoid the costs that pile up when no one is held accountable and capture the profitability thatās so often killed as a result, the first step is realizing thereās even a problem⦠Before you tune me out here, Iām not inviting you to an AA meeting! When thereās a leadership issue,...
In seeing how much profitability we can miss out on when we lose credibility and our team becomes less loyal, and those certainly arenāt the only issues weāll see if we arenāt holding our team members accountable, one may ask why a leader would even consider allowing this to go on⦠I believe the ans...
Letās consider what Shannon Howard shared right off the bat in Holding People Accountable: Where Most Leaders Fail once more:
When accountability is lacking, performance, company culture, and morale suffer. When employees are not held accountable for missed deadlines, bad behavior, or poor perfor...
In 2019, I (Cindy) hurt my back, which put me out of commission for around 2 weeks and months of pain afterward. Along with strengthening exercises, the best thing I could do involved (and still does) daily stretching. Iām not talking about those ājust woke up from a napā stretch either.Ā The stretc...
OK leaders, Iām counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking the steps to set clear expectations for your teams. Even with the most detailed explanation though, weāre not likely to see our team members meet or exceed th...
Itās our privilege and our responsibility as leaders to help our people become better. Holding a high standard to the core values of the organization is a great start.
The first step in turning team values into team performance is holding ourselves and our people accountable to our actions and atti...
Hereās what I can promise you; we can indeed eliminate the cost of confusion and avoid leaving a ton of profit on the table if weāre willing to provide the kind of clear expectations that produce results! Iām certainly not suggesting that this is easy but by following a few simple steps, we can remo...
As we looked at all the profitability thatās killed through poor communication, I suggested that breaking the golden rule just may be an approach that makes a positive impact. If youāre tracking with me on exactly how that would help, Iād suggest you circle back to that.. Assuming thatās relatively ...
If we really want to have a shot at capturing the profitability thatās killed by confusion in our organizations by providing our teams with the kind of clear expectations they desperately need to produce great results, it will require a very focused effort! We absolutely must become experts in provi...
I know very few people who jump out of bed each morning full of vim and vigor in pursuit of mediocrity. In fact, most everyone Iāve ever know to accept average as the highest level of success and achievement they believe possible has seemed to loathe getting out of bed and to dread each step they ta...
Letās face it, if we expect the members of our teams to take more responsibility than we do, we aināt leading them! And if we want our teams to achieve the kind of results thatās only possible by always meeting (and frequently exceeding) whatās expected of them, we absolutely have to make sure that ...
The cost of confusion hits our bottom line(s) in so many ways; increased downtime clarifying details, quality errors (regardless of our industry or process), delayed deliveries, and even lost customers. All of those things kill profitability! When we think about the statement I shared previously fro...