The Importance of SOP’s

Building on what we looked at last time about our cultural obsession with productivity, I’ll share an example of something I learned as I was working to implement Lean Manufacturing initiatives in the facility I worked at for nearly twenty years…

We all tend to have our own way of...

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How to be More Productive - at Work or at Home!

One of the first things I saw the other morning as I checked my LinkedIn notifications was a post from a friend who has a whole bunch of children, many of whom he and his wife adopted, showing the clean and organized kitchen he came home to the evening before. Now even if you’re single and...

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Where the (Soft Skills) Rubber Meets the Road

Now that we have A Practical Definition We Can Apply Right Away, let’s close this loop by looking at some practical action steps we can put in place to make sure our soft skills are yielding measurable results - just like we’d expect to see from developing new or better technical...

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A Practical Definition We Can Apply Right Away

Last time I shared the definition of soft skills from the Oxford dictionary, “personal attributes that enable someone to interact effectively and harmoniously with other people.” While I think that provides us with a fairly decent starting point for what soft skills are, I don’t...

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A Definition of Soft Skills that Matters for YOU!

In early 2019, I received a phone call from a friend asking if I had a few minutes for him to run an idea by me. Since Chris Rollins had done as much to train and mentor me as anyone else I could think of in the four years leading up to that point, I jumped at the chance to provide him with any...

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What Skills Matter Most?

Alexandra Levit, workforce futurist and author of Humanity Works: Merging Technologies and People for the Workplace of the Future, was quoted in a recent SHRM article as saying “While most people are hired for their technical abilities, their soft skills give them career durability.”

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If We Can’t SEE It, We Don’t Usually Expect It...

Last time I suggested that the only real difference between soft skills and hard skills is that most hard skills only tie to certain fields where soft skills have the power of impacting nearly any type of work we’ll ever engage in. None of us come out of the womb being amazingly equipped...

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Soft Skills vs Hard Skills

Now that we can answer What Do They Mean by “Soft Skills”?, let’s start building a comparison between Soft Skills and Hard Skills, the impact both types of skills can have in nearly any role, and then we’ll look at how we can ensure any skill development we invest in...

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An Unexpected Revelation

I closed last time by promising to share what I learned a few years ago about the origin of soft skills so let’s dive right in!

Many of the civilian folks I’ve interacted with for the majority of my life have had the perception that people in the military, especially those in...

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A Solid Framework to Build On

An article I recently read on the Society for Human Resource Management (SHRM) website titled In Search of Soft Skills: Why you should teach employees to be more resilient, communicative, and creative opened by stating “Being gifted at performing the technical aspects of a job can take an...

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What Do They Mean by “Soft Skills”?

In his Forbes.com article titled Here Are The Top 5 Soft Skills I Look For In Candidates, Mark Pena opens by saying, “In an automating workforce, soft skills are the irreplaceably human element of work - and the thing employers are desperate to find.”

I can’t count the number of...

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Meet Their Needs, Exceed Their Expectations!

Now that we have a solid definition of servant leadership to work from, and we’ve looked at some servant leadership practices that will help us meet the needs of our team members based on their own behavioral style, let’s close the loop with some final thoughts on how we can move this...

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