More than Chasing the Numbers!

Quite a few of the leaders I’ve known over the years also held positions where they were responsible for supervising a group of people, managing a process, or running an entire business. Let me be very candid before I move on though, filling those positions had almost as much to do with them being real leaders as sitting in a garage does with me being a car… Since condemning the misuse of the word leadership isn’t my intent (today), I’ll stick with the regularly scheduled program…

As a supervisor, a manager, or even a business owner, there’s often pressure from various directions to ensure we’re making the numbers. While I’ve been providing this blog and A Daily Dose Of Leadership for going on five years as a complimentary service to hundreds of people across the country, I like sleeping inside and eating food as much as the next person so at times I’ll reference some of the fee-based services Cindy and I provide as well;...

Continue Reading...

Are You Moving in the Right Direction?

Even when we are growing, if we are in the midst of change and uncertainty we can lose sight of our direction.  One way to stay focused on the vision of your future is to keep it in front of you on a daily basis and continue growing in the areas you most need to grow.

Knowing yourself well enough to know where you most need to grow to get to where you want to be... is the key!

In the second chapter of 15 Invaluable Laws of Growth we find the Law of Awareness which says, you must know yourself to grow yourself.  This combination gives us direction if we apply it to our life. To help us understand this at a deeper level John Maxwell shares the following 3 types of people when it comes to finding direction:

  1. People who don’t know what they would like to do
  • They are confused
  1. People who know what they want to do but they don’t do it.
  •  They are frustrated
  1. People who know what they want to do and they do it.
  • They are fulfilled

The first step...

Continue Reading...

It’s a Choice We’ve All Got to Make!

Abraham Lincoln has been quoted as saying, “Folks are usually about as happy as they make their minds up to be.” While I’ve also seen him credited for saying things like “You can’t believe all the quotes you read on the internet,” I’ve actually heard that particular quote attributed to him often enough that I think he really did say it… Regardless of whether Honest Abe did or did not say that about being as happy as we make our minds up to be, it holds a lot of weight!

In the article I published on LinkedIn recently, Don’t Wait Until You Get There, I referenced how basically everyone I know could point to at least one crappy situation they’ve had to deal with since Covid took over the world. I won’t hash the whole thing out again here, but I will be building on what I shared there through this and the next several posts. 

Picture this: you’re in your mid 20s, just getting started on your own. You recently...

Continue Reading...

This Gives You Energy, Advantage, Connection & Growth!

Passion is a thought process you can choose at any time. If you don’t believe me (Cindy) just think about your next trip to the beach, your family, the fun you have with your best friend, or the way your dog greets you when you arrive home. If none of these work for you, how about that cup of coffee you’re going to enjoy in the morning? I’m really passionate about my morning coffee!

I like the definition of passion offered by Merriam Webster which states; a strong feeling of excitement or enthusiasm for something or about doing something. That’s exactly the way I want to show up in life! How about you? How do you feel and what energy are you willing to put into your thought process to create more passion in the things you do?

There's a definite connection between finding your passion and reaching your potential. John Maxwell tells us why in 15 Invaluable Laws of Growth. Here’s a few he shares:

*Passion gives you an advantage over those who don't have...

Continue Reading...

The Key to Success

In putting together an upcoming course titled The Strength of Your Organization:  Finding & Retaining the Best People, I (Cindy) was reminded of something John Maxwell shared with us as part of his President’s Advisory Council.  What I am about to share with you John says is a foundational piece to all his success! 

“Everything I know about leadership comes out of my thirst for personal growth.  Personal growth/professional development is my first love.”  - John Maxwell

I share a similar story and relate to this so deeply because of the difference personal and professional growth continues to make in my life.  Whether you want to lead yourself better, lead others better or both; if personal growth is not happening on a consistent basis then success will be fleeting. The key to success is personal growth.

Personal growth becomes professional development when you apply personal growth laws to grow yourself professionally.  Some...

Continue Reading...

Don’t Just Get It Right, Get It Correct!

Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment & Retention. Whether you have a SHRM or HRCI credential that you can use the approved continuing education for or not, the only reason I can imagine this not being a relevant topic would be that you just don’t mind hemorrhaging money due to turnover. And if that’s the case, no worries at all. But if that topic will be of any value, here’s the link to register at no cost

Now, let’s look at some things we can be sure to do to really exceed expectations when we’re serving the 25% of the population who are Reserved and Task-Oriented; our more CAUTIOUS friends…

While the folks who have this CONTEMPLATIVE style will approach things with a slower pace, it’s...

Continue Reading...

Just be Nice...

As I closed the last post, I referenced one primary difference between the folks with either of the last two styles we looked at and these final two styles we’ll be working through; the need to tone it down a bit as we work to exceed their expectations…

Before going too far with the style we’ll focus on today, let me stress that there’s not one right or wrong primary style. Well, I suppose that’s not completely accurate. There’s definitely a right style for me and a right style for you, and that’s the unique style blend we have. This should never be about making someone feel like they need to change into something they’re not; it’s about gaining an understanding of who we are and how we’re wired AND being able to recognize the behavioral styles of the people we interact with so we can serve them at an even deeper level.

Now let’s get to how just being nice can help us exceed expectations when we’re serving some...

Continue Reading...

Extra Energy and Excitement

While exceeding expectations with the DRIVEN folks we looked at in the last post will often involve less sizzle and more steak, the next 30% - the INSPIRING ones - may actually enjoy the sizzle! Once we have that clear picture of what they expect, we can go above and beyond with this Fast-Paced and People-Oriented group by being as energetic and entertaining through the process and with the end result we provide.

By making the process fun for them and doing what we can to include their team, we’ll show them that a level of value that can easily be overlooked if we happen to be part of the 70% who don’t share their INTERACTIVE approach. Another thing we can do to really serve them is to provide them with opportunities to be INVOLVED in as much of the process as we possibly can. Showing them that they’re INFLUENCING the outcome will show our desire to IMPRESS them.

These customers, clients, or friends will typically be quick to share lots of ideas and feelings about...

Continue Reading...

Driven to Exceed Expectations

In a large majority of the initial conversations I have with folks around the DISC Model of Human Behavior, I’m told “I’ve taken an assessment. I’m a D (or an I, or an S, or a C)” and that’s about as far as they take it. Interestingly enough, statements like that are almost always made under the assumption that they actually know how to use what their assessment told them. I won’t even go into the tirade about whether or not the assessment they took was anything even resembling accurate…

Don’t get me wrong, I believe a scientifically validated DISC assessment can provide us with some great information - but the key lies in understanding how we can effectively use that information on a day to day basis! There’s where the real value is with any type of assessment… And it absolutely should not stop at simply understanding we’re this or we’re that, we need to have a framework for recognizing how we can best...

Continue Reading...

Finding Your Passion and Reaching Your Potential

Consider the need and value of passion in our lives. Without passion we would simply be trudging along kind of numb and with no excitement.  That means today, there would be nothing we are excited about.  And nothing we’re excited about tomorrow, or next week.  Rather than drifting along allowing passion to pass us by, we need to bring more passion into our lives by simply choosing to think about what we want in our future. 

Passion is a thought process you can choose at any time.  If you don’t believe me (Cindy) just think about your next trip to the beach, the fun you have with your best friend, or the way your dog greets you when you arrive home.  If none of these work for you, how about that cup of coffee you’re going to enjoy in the morning?  I’m really passionate about my morning coffee! 

I like the definition of passion offered by Merriam-Webster which states; a strong feeling of excitement or enthusiasm for...

Continue Reading...
Close

50% Complete

Let's Talk!

Complete this form and we'll be in touch soon to set up a time to discuss how we can serve you.