In the last post, I mentioned one thing I saw mentioned in every article I dug into as being essential to developing effective communication skills; listening. There was certainly a point in time where I would have argued that idea but I’d like to think my head isn’t in that part of...

Over the last decade or so, I’ve heard dozens of pitches on how the latest, greatest thing will change my life! Watch any info-mmercial and you’re likely to feel like you’re losing money if you don’t buy in the 10 minutes - even if that fancy contraption has no place at...

Effective Communication Skills is a frequently searched phrase on Google. But why? What’s the big deal? Shouldn’t this be simple to address?

I frequently reference a study done by Salesforce.com that showed “86% of the executives they surveyed cited lack of collaboration and...

When we’re truly interested in learning how to improve the recruiting process in our organization, we need to be willing to commit to taking action quickly with potential candidates. If we prove unresponsive from the very beginning, some of the best potential team members may quickly get...

I floated several different ideas for the title of this post by Cindy before landing on “Offering More Than The Competition”... She shot them all down! She said they were each accurate but would likely send the wrong message. As I was studying some material on The Model of Human...

We’ve recently looked at the importance of recruitment and retention and we’ve dug into some key recruitment and retention strategies. Since much of that was focused on how much getting good at retaining great people can eliminate much of the pressure to fill a position with nearly...

As we’ve worked through some recruitment and retention strategies, we’ve really dug into the importance of creating an atmosphere the best people rarely choose to leave and we’ve looked at how that has a direct impact on getting them engaged in the recruitment process. When we...

Once we’ve invested the time and energy into building a culture that our best team members are proud to be a part of and rarely choose to leave, the costs we incur in the recruiting process drops just because we’re not constantly chasing another warm body to fill a hole. But this is...

In the last post, we made the move from focusing on the importance of employee retention to looking at recruitment and retention strategies. With that in mind, we can never really afford to take our eye off the ball with regards to creating the type of culture that keeps great people onboard and...

As we worked through The Importance of Employee Retention, we looked at just a few of the direct costs that have such a significant impact on an organization’s bottom line when voluntary turnover is high. Now let’s start digging into some critical steps we can take to make each of our...

As we started looking at the importance of employee retention, I referenced something I found in a Harvard Business Review article stating “Increased commitment (the actively engaged team members) can lead to a 57% improvement in discretionary effort—that is, employees’...

Several years ago, I was presented with a fancy certificate of recognition from a regional workforce development board for the work I had done with them on a grant that was focused on getting unemployed and under-employed individuals into skilled, full time roles. This particular grant was...