Setting crystal-clear objectives for the changed behaviors we need to see after training and the results those behaviors should be yielding is certainly critical but stopping there will still leave quite a bit of profitability left unclaimed! A stark reality every leader will need to face is that im...
When we worked through how confusion can kill profitability, the focus was based on how setting clear expectations for performance could have a direct impact on how and when things got done. To make sure that even the most targeted and best delivered training truly ensures growth, in our individual ...
When we’ve done the work to provide the right training, understanding that not just any training will help us capture lost profitability, we should be seeing the results show up immediately - through how our team members get things accomplished and in our bottom line! Here’s how an article from Chro...
If you’re not sure how difficult and even awkward it is to unlearn and relearn something, try writing with your non-dominant hand. It’s very difficult when I (Cindy) give it a try!
It was Alvin Toffler, an American Businessman and author, who said, “The illiterate of the 21st century will not be th...
Whether it’s the technical skills a new team member needs just to become competent in our respective industry, the leadership skills that are so very needed for anyone with responsibility for getting results through a team of people, or even the skills that are critical for our best do’ers to pass t...
I won’t speak for you but it sure seems like my parents became exponentially smarter as I moved from my late teens/early twenties to being an adult who had to be responsible. So much more of the advice they gave me resonated and could be immediately applied! I just can’t understand why it took them ...
The first fundamental lesson in Josh Waitzkin’s book, The Art of Learning, is to Value the Process. If you’ve been following here you may have read my (Cindy) last blog, Outside Growth, Inside Growth and remember that in his book Josh offers some foundational principles we can apply to The Art of L...
Now that we’ve looked how much profitability is wasted when an organization spends money on the wrong training, or even training that isn’t absorbed or applied, let’s get serious about an approach we can take to make sure we’re providing the right training for our team members, for their current rol...
Several years ago while working with a group of extremely skilled employees in a construction company, one of the most senior guys was grumbling about some of the new folks who had been hired. He was frustrated because they didn’t know everything he expected them to know right away and shared that “...
As I mentioned before, painting the picture of the tools you can provide a potential team member to grow within the organization once they come onboard can play a significant role in the recruiting process. Failing to make good on those promises though, sooner than later, will be a direct contributo...
To this point, we’ve looked at a number of profitability killers that are affecting nearly every business. Through this process, I’ve been intentional about making a case for how effective leadership - while often viewed as something soft or intangible - can make an immediate and measurable impact o...
If we’re going to build profitable succession plans, creating advancement opportunities that are a bit outside the traditional approach of promoting (read: pushing) our best team members into supervisory or management roles primarily based on their technical expertise and work ethic will play a sign...
