If we want to have the exponential impact I referenced recently, I don’t believe there’s any other option than to buy into the idea that it all starts at the top! While there will certainly still be plenty of hard days, changing the approach we take will be one of the most critical things we do in a...

The definition of opportunity from the Oxford dictionary goes like this:  a set of circumstances that makes it possible to do something. 

Going back to my (Cindy) message titled, Defining Moments, Pivotal Decisions, we are reminded our character and values will be revealed as we continue to meet d...

Once I understood what defining moments really were to leaders and how if we evaluate them, make the changes necessary within ourselves to become better, it’s then that we are empowered to not only do better in the future but also prepare for defining moments in the future.

A powerful way to accomp...

You will never hear me say that leadership, especially the kind of leadership that’s necessary to effectively run a large organization, is easy. What you will hear me say from time to time is that it’s actually damn hard! In fact, I’ve often heard John Maxwell joke about the book he has scheduled to...

I believe we all know the definition of insanity is doing the same thing over and over again but expecting a different result.

Our actions can be the very definition of insanity if we’re not taking the time to reflect on the choices we make in our defining moments of leadership.  

Considering man...

The author of the Forbes article I referenced before continued supporting the idea that It All Starts at the Top by citing a Gallup’s “State of the American Manager” report in sharing that “one in two employees has quit their job because of a bad boss at some point in their career. Seventy percent a...

For more than 20 years now, I’ve heard John Maxwell emphasize that “EVERYTHING rises and falls on leadership.” I even remember when Uncle Ben gave similar counsel to Peter Parker, a.k.a. Spiderman, saying that “with great power comes great responsibility!” If we really want to have an impact on thos...

Chart Breakers are those defining moment choices that open doors for you to achieve much higher levels of success.

Chart breaking choices I (Cindy) have watched family, friends, and clients make recently include leaving a toxic culture to gain opportunity in a whole new industry. For one family me...

I often share stories from my first few years in manufacturing, explaining how terrifying it was back then for an engineer to hover over my shoulder with his stopwatch. I didn’t understand that he was capturing the cycle time of the machine I was operating and not necessarily timing me. I guess I wa...

Unfortunately, we face heartbreaking moments in our lifetime.  It’s a high likelihood you already have, and I (Cindy) don’t know anyone who has made it through life with just one heartbreak.  These are devastating losses and what we do with them defines our future.

A while back, we met a fantastic...

Once we’ve identified the root causes that truly are our profitability killers, our next step is to initiate change. In so many scenarios though, those changes seem to be expected through throwing some training at an issue and hoping it sticks… If it were some sort of new tool we purchased and train...

With the importance of a “realistic, clear-eyed, complete assessment of the current state” in mind, I’ll challenge you to get really honest with yourself… Do you have that kind of clarity for what your current costs are in areas like turnover, productivity, or downtime? And I mean the total costs in...