Even when the message is crystal-clear, there are gonna be times where team members fall short of our expectations. And while this won’t likely ever happen when we have an abundance of time to push all our other responsibilities aside to deal with it, a significant part of maintaining the...

Do you remember the story about Goldilocks and the Three Bears? I can’t exactly recall how she got into their house, or even why she was in the area to begin with, but I do remember that she was tired and needed a nap. In trying each bed in the place, she found that Papa Bear’s was...

Through the last several posts, we’ve taken a hard look at just how important it is to have candid conversations with our team members when they’re not keeping it between the ditches rather than ducking the issue and hoping things will get better on their own. While we’ve looked...

We’ve been looking at different scenarios where team members aren’t performing to the level they’re capable, whether that be through their words or their deeds. In some cases, it can be very intentional. But there are certainly times where they’re just not aware that more...