Mining Family Trials for Relational Seeds

Two different but equally meaningful experiences drove me to write What’s KILLING Your Profitability? (It ALL Boils Down to Leadership!): all the years that Rod Little expected my work in behavior-based safety to make a positive impact on the facility’s productivity and all the executives I’ve heard...

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Selfless Service Turns Chaos into Strength

Even with our careers seemingly taking shape, realizing what Matt was dealing with and what he’d need our support to work through in the years that followed was a gut-punch. More than any other thing I’ve encountered, that forced me to learn what practicing empathy was all about. I had always been w...

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Pivotal Moments - Choosing Service Over Self

During a recent conversation about an idea for a chapter in a book she’s working on, Cindy shared how she often hears folks confuse explanations with excuses. She detailed how someone she coached was hesitant to go into any specifics about a particular issue because they knew “leaders didn’t make ex...

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Consistency Amid Chaos

As I think back on Matt’s first few years of elementary school, I can point to far more things I did wrong than I did right. In complete transparency, I continue to sift through those scenarios today for seeds that can help me continue building the empathy I just didn’t understand at the time. And w...

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Empathy (not Sympathy) Grows in the Trenches

In Leading With A Clear Purpose, I shared about the only time in my professional career where I remember feeling completely exhausted. I was routinely working 50+ hours each week in what ended up being my last full time job and nearly as much in our new (at the time) business. I stressed that sharin...

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The Ripple Effects Impact All Aspects of Life

During a session with John Maxwell a few years ago, I heard him share the approach he frequently took when any group he was part of had an idea that concerned him. Rather than squashing the idea outright, he would gently suggest that those most interested for a committee to analyze all the details f...

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The Weight of the Unknown

When I threw my name in the hat for the 5S implementation role, it was far more about getting anything that resembled climbing the company ladder and had very little to do with improving the productivity or profitability the process was geared at achieving. Truth be told, my interests in behavior-ba...

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Pivots Turn Stumbles into Strategic Growth

I chose not to go to college for two primary reasons, with a third that could arguably make that list if I’m being honest with myself. I hated sitting still during class all through high school and had zero interest in paying for the opportunity to do more of it at the next level. Since my natural b...

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A Pivotal Decision

The weeks and months that followed that heated 5S implementation session encounter involved less direct confrontation but they were far from smooth and rarely achieved the results or impact the corporate office expected. To that end, few were achieving the results even I expected - and I didn’t know...

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When Habits Become Barriers

Less than two months after the let down of not being offered the behavior-based safety facilitator position, I noticed a new opportunity posted on the internal job board. This was for a “5S Trainer” position, one of four throughout the facility, that would have responsibility for implementing a foun...

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Seeds Require Search and Decision

I had a few things going for me leading into the interview for the behavior-based safety facilitator role: a tremendous work ethic, a willingness to jump at any opportunity that was even mildly offered, and a hunger to advance. That said, there was very little polish to any of it. Couple my rough ed...

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Owning the Role in Our Own Failures

I’ll be completely transparent here, the only things I had going for me leading up to that interview for the behavior-based safety facilitator role was that I was willing to work hard and I had been actively involved in a few aspects of the process. I hadn’t touched a text book since high school, an...

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