Through the last several posts, we’ve taken a hard look at just how important it is to have candid conversations with our team members when they’re not keeping it between the ditches rather than ducking the issue and hoping things will get better on their own. While we’ve looked...

It was probably 2003 or 2004, when I was walking through a fairly secluded part of the facility I worked in and a friend pulled me aside to ask “Was that guy who just came through that Terry guy? I hear he’s a real &#%$@!” I confirmed that it had indeed been Terry and asked...

A little over twenty years ago, a friend of mine was promoted from his role as a machine operator in the department we worked in to supervising that same department on an off shift. In those days, even the night shift crew had a ton of seniority and experience. That company had a much deserved...

In the last blog post, I shared a story about a fellow who thought the owner of the company rigged the soda machine to squeeze a few more nickels out of him. Then I shared a little bit about how the negative comments he made about the owner openly in front of his supervisor and many of the team...

In the last blog post, I Just Can’t Take The Risk, tiptoed around the edges but stopped just short of defining what that perceived risk was… With limited time right now, I’ll touch on the perceived risk quickly and toss out a few other risks that many managers or business...

Over the last decade, I’ve seen dozens of situations where a senior or incredibly skilled team member has chosen not to exceed expectations. The challenge in most of those instances really boiled down to that team member actually choosing to not even meet the expectations the organization...

Just a few days ago, I contacted a relatively new local restaurant to confirm their current business hours prior to setting up an appointment with someone coming in from out of town. I completed the form on their website, hit submit, and received a message saying that I would receive feedback at...

Have you ever been told that by a company you’ve done business with? Like it or not, that’s how it's gonna be… Have you ever heard a supervisor say something like this to one of their employees? Have you ever been that employee???

I remember being told something very similar to...

Hopefully this comes as good news… I’m still alive! I knew attempting to squeeze in three or four messages last week as Cindy and I prepared for the in-person and socially-distanced LIVE2LEAD:Harrisonburg event last week was going to be a fairly tall order but I wasn’t...

As I shared in the last blog, each decision we make will result in consequences that reach farther than we typically expect. Sometimes those consequences are far worse than we ever imagined, but there are also times where the footprint we leave makes a positive impact on people we may never know!...

Spending time in a garage won’t make you a car any more than sitting in a nice office will make you a leader… I closed the last blog by promising to dig into some of the consequences we can expect to see depending on whether we choose The Harder Right or the Easier Wrong when...

Know this: I was VERY intentional about the title of this message! I’ve often heard that there are only two certainties in life; death and taxes. Not true!!! We can easily add a third certainty to that list by simply admitting that we’re all going to make mistakes, and the vast...