Responding to Feedback

Practicing the art of responsiveness requires discipline, especially for a leader working to juggle all that demands their time and attention. Messages can and do come at us from every direction and some of the most critical, the ones that determine how the individual who sent it will feel valued at...

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It Starts with Listening

How often have you experienced someone listening to respond (read: recognize when they get to respond) rather than listening to genuinely understand what’s being shared with them? While they do indeed respond immediately, that has nothing to do with The Art of Responsiveness that we’re working throu...

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The Power Influence has with Candid Feedback

Earlier while looking at the importance great mentors have in all our lives, I shared one of the quotes I’ve heard most frequently from John Maxwell over the years: “Leadership is influence. Nothing more, nothing less.” Since then, we’ve also looked at the (often) untapped power that lies in honest ...

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Earning Trust (and Influence) with Humility

With the limits of a title fresh in mind, let’s look at why it’s crucial that we EARN trust - and thereby, influence - so we have a legitimate shot at achieving all we need to as leaders. Spoiler alert: the humility we looked at previously is key! Before we do, though, it’s important that we each re...

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Emotional Intelligence - Maximizing Relational Value

For any relationship to deliver a measurable return on investment, strategic investment will always be required. To take full advantage of the value we can recognize through strong mentorship relationships, it’s crucial that we practice a high degree of emotional intelligence as we make those invest...

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