Make no mistake, I’ve seen some incredibly eloquent verbiage used in defining companies’ missions, visions, and values. But I’ve rarely seen the people in an organization rally around all that eloquence in a way produces. Even when the results seem to match the mission and vision, it’s far more like...
I want to challenge you to really churn through this mission statement for a deep understanding of all it captures:
“Our mission is to delight our customers as the number one technology driven global manufacturer and marketer of value differentiated XYZ products and services. We will strengthen o...
Since most leaders will have far more interaction with their teams than they’ll likely have with the majority of the clients they serve, we’ll go work through that in far more detail soon. But designing love and purpose into how our organizations operate will most definitely spill over into what eac...
As leaders, the systems we create to help us manage our own routine and workload are critical - especially if we’re going to have a real shot at keeping even the clearest purpose top of mind. But we DO NOT have the luxury of stopping there! Building similar routines into our entire organizational cu...
It’s our privilege and our responsibility as leaders to help our people become better. Holding a high standard to the core values of the organization is a great start.
The first step in turning team values into team performance is holding ourselves and our people accountable to our actions and atti...
When we focus on turning team values into team performance, it helps us face reality. We want to believe the best of our people and we should want that. But as leaders, we must define the reality of our team's performance, which takes us to behaviors. This is all about action and inaction...knowin...
Having just wrapped up our look at how high turnover kills so much of an organization’s profitability, it just makes sense to shift our focus to the costs of recruiting. If we are indeed able to provide our best team members with a solid reason to stay, the pressure to add anyone with a pulse to the...
In looking at turnover rates and profitability of organizations, it's hard to miss the continuing trend towards companies needing and seeking a better culture. The good news is there’s increased interest in serving well from the values statement we have on our walls. The bad news is, it’s hard to ...
The extended reach of high turnover certainly does its part in taking the wind out of our sails when it comes to how actively we are in driving our organization forward but it also takes a toll on our entire organization’s culture - in a couple of critical ways!
Before we go into those ways, I’ll c...
It is critical in partnerships that you choose to partner with individuals that reflect the behavior, the character, and the emotional intelligence that you want representing you.
If you own a business, you want your team to reflect professional and ethical behavior, the utmost character, and displ...
Once I understood what defining moments really were to leaders and how if we evaluate them, make the changes necessary within ourselves to become better, it’s then that we are empowered to not only do better in the future but also prepare for defining moments in the future.
A powerful way to accomp...
If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new skill they learn under...
