Breaking The Golden Rule

Once we’ve come to terms with just how high the cost of poor communication can be, and how any poor communication skills existing in our organizations add fuel to other fires that are killing our profitability, we have plenty of reason to address the lack of communication between our...

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A Foundation for Developing Leadership Communication Skills

At this point, I feel like I’ve pounded the drum loudly enough about communication being a responsibility we can’t duck if we expect to lead anyone around us. And I think you’re probably on the same page with me that the messages we send as leaders are far more than just what we...

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Do Unto Others…

Remember that quote I shared from the Snoopy meme, “I’m only responsible for what I say, not for what you understand,” as we started looking at how important communication is for anyone in a leadership role? While I have seen or heard more than a few folks in supervisory or...

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Why is Communication Important in Leadership?

Having looked at the one responsibility we can’t shirk as a leader, as well as what we can expect to happen if we do, let’s take a quick look at some data that makes a strong case for why communication really is so important in leadership… It’s not just some crazy tirade...

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What If I Don’t Accept That Responsibility?

I can hear it now… Somebody read the last post and is pushing back! “Wes, I don’t agree with you… I can’t control how anyone responds to what I tell them, that’s on them. And I certainly can’t help it if they can’t understand the simple words that...

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There's One Thing We Can't Duck if We Want to Lead!

I’m guessing you’ve seen it too… Heck, I’ve had it sent directly to me in emails and I’ve had folks say it to me face to face! Most recently, I saw it in a social media meme with a picture of Snoopy from the Peanuts cartoon strip, where Snoopy has a frown and...

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A Simple Change of Focus

What we looked at in the last post can make an immediate impact in nearly every scenario but if we really want to build a culture of effective communication skills in the workplace, we may need to make a simple change in what we focus on…

We live in a world of constant pressure to perform...

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Who’s Setting the Pace?

I closed the last post with a promise to share the two most powerful things I’ve learned over the past five years as I’ve studied the DISC Model of Human Behavior. It just so happens that these two are also incredibly simple to understand and just as easy to apply! Just think about...

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Simple Action Beats Stagnant Brilliance

When Cindy and I received an invitation to contribute a chapter for Discover Your Team’s Potential: Proven Principles to Help Engage Your Team & Improve Performance, I was a little bit intimidated at first. Several of the others involved with medical doctors, PhD’s, and high level...

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Communication Skills in the Workplace

We closed the loop on Why is Effective Communication Important? by looking at how quickly we can see the results show up with the team members around us. It’s rare for me and Cindy to have a conversation about the importance of effective communication with any of the business leaders we...

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Return On Investment

Had last week not been quite as packed as it was, we would have wrapped up this final response to Why is Effective Communication Important? and now be starting digging into Communication Skills in the Workplace. I could run through the list of craziness that’s packed the last 10 days or so...

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Nothing More, Nothing Less!

Whether it’s what we intend or not, the message we send someone is a huge part of why effective communication is so important! If we want strong relationships that yield overall happy lives, we have to be very intentional about delivering a message the person we’re interacting with...

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