Rip That Band-Aid Off!

In the last blog post, I shared a story about a fellow who thought the owner of the company rigged the soda machine to squeeze a few more nickels out of him. Then I shared a little bit about how the negative comments he made about the owner openly in front of his supervisor and many of the team members he worked with every day can impact an entire organization’s performance. Even if he had been the hardest working and most productive guy in the bunch, those comments weren’t OK. But he wasn’t…

I emphasize again here, he was remarkably knowledgeable in the work he was doing; I can’t take any of that away from him. Truth be told, I’m not sure anyone in the company knew how to perform the job better than him!

All that said, having knowledge and applying it in a way that exceeds expectations are very different things…

For the sake of the point I’m driving, let’s just pretend his actual performance was hitting the mark; one time,...

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What Are You Willing To Risk?

In the last blog post, I Just Can’t Take The Risk, tiptoed around the edges but stopped just short of defining what that perceived risk was… With limited time right now, I’ll touch on the perceived risk quickly and toss out a few other risks that many managers or business owners may not recognize until it’s too late. 

Don’t worry though, I won’t drop the ball on you! I’ll circle back with the next few posts to cover some things we can each do to effectively handle each of the risks we look at now.

The risk I’ve seen so many supervisors, managers, and business owners work so hard to avoid is the potential for losing a long term, highly skilled team member to the competition after addressing an issue with them. In many of those situations, that person is truly a master of their craft. But from time to time, even the best in the business get lackadaisical… But there are also times where a senior team member can begin to...

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A Ripple Effect...

As I shared in the last blog, each decision we make will result in consequences that reach farther than we typically expect. Sometimes those consequences are far worse than we ever imagined, but there are also times where the footprint we leave makes a positive impact on people we may never know!

While the example I shared last time certainly caused me to lose some respect for the folks in those leadership roles who dug their feet in on their choice to take the easier wrong instead of the harder right, it really only confirmed what I thought they were made of leading up to that decision. But let’s take me out of the equation, because I’ve been looking at the situation out of principle. Consider the ripple effect their decision will have on the 299 people they chose not to stand up for, many of whom already have been impacted financially. Did they earn influence with the rest of that group, or did they flush a significant portion of their positional credibility down the...

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WHEN a Mistake is Made, How Do You Handle It?

Know this: I was VERY intentional about the title of this message! I’ve often heard that there are only two certainties in life; death and taxes. Not true!!! We can easily add a third certainty to that list by simply admitting that we’re all going to make mistakes, and the vast majority of us will likely make at least one yet today… If someone suggests otherwise, they’d probably lie about other things too!

Before we take a look at a recent example of why it’s so much easier to accept responsibility for mistakes and move on than to make excuses justifying the mistake, please allow me to call your attention to the FIRST EVER live virtual LIVE2LEAD:Harrisonburg experience on Friday, October 9! In addition to the live content from John Maxwell, Kat Cole, Steve Harvey, Alan Mulally, and Craig Groeschel during the event you’ll get to circle back to all this for 72 hours following the event! You’ll also get access to bonus content from each of the...

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