I got my first taste of behavior-based safety in late spring or early summer of 1998. Cindy and I had only been dating a few months at that point so I was still teetering on the edge to say the least… By the time I went through the two day training process required to conduct behavioral observations...

So before we really dig into the specifics of those questions I outlined in the last post that we all need answered in order to EXCEED EXPECTATIONS on a regular basis, let’s take a look at one critical thing we each need to consider in this process.

Having hit on this idea of EXCEEDING EXPECTATIONS...

For almost all of the nearly 20 years I worked in manufacturing, I had at least some level of involvement with implementing the tools most commonly referred to as LEAN. Truth be told, at least ten of those years consisted of a high level of hands-on involvement where I worked directly with teams thr...

In our microwave society, the majority of the messaging that seems to come at us on a daily basis whirls around the ideas of bigger, faster, and stronger… Before I go on, please understand just how much those messages resonate with my HIGHLY DRIVEN approach to everything I see, touch, do, and even c...

As I post this, Cindy and I just finished our second gym workout of the new year. We went at an odd time earlier in the week so the crowd of Resolutioners that we had anticipated wasn’t there. That said, there were certainly more people milling around that we would have seen at that same time on a d...

Through the last several posts, we’ve looked at why it’s so important for us to Control What We Can Control, we’ve dug into What We Can Control, we’ve discussed how Our Attitude and Our Actions play a critical role in all this, and we discussed how You Can Compound Your Results IF you stay consisten...

Now that we’ve looked at how important it is for us to Control What We Can Control, we’ve started identifying What We Can Control, and we know the role Our Attitude and Our Actions play in all that, let’s get serious about what I believe can provide one of the most significant returns on any investm...

In the last post, I referenced what I’ve always heard as the only two things we can control; our attitude and our action. That ties right in with something we looked at in this series a few months back regarding what I heard a mentor of ours call The Cycle of Success. He said, “Our beliefs drive our...

In the LinkedIn article I just published, I put out a challenge to everyone it reaches to approach the coming year by taking the responsibility to Control What You Can Control! I don’t believe any of us have had a shortage of crap to work through in 2020… To paint a picture of just how important it ...

We’ve looked at several things that anyone interested in moving their mission statement from the wall of their front lobby to the actions of their team can take action on. Now let’s remove any remaining confusion there may be between the mission and the vision.

Before digging into this, let me clar...

Early in chapter 13 of The 21 Irrefutable Laws of Leadership, as he’s describing how important it is for a leader to provide a constant example for our teams to follow, John Maxwell says “The temptation for any leaders is to merely communicate about the vision.” Truth be told, just communicating wit...

Before closing the loop with one final thing I’ll challenge you to consider from the mission statement we’ve been looking at, “Delivering customer satisfaction with empowered employees using continuous improvement to get it right the first time, every time,” I want to stress one last time that I’m n...