Let’s dive right in where we left off in the last post with an experience I had recently while helping my mom with something. We had attempted to use an online service to fill a very specific need that should have been fairly simple. We took the necessary hour or so to work through the questionnaire...
Be it a job we didn’t get, a performance issue in our department, or we just busted our tail on a patch of ice in the parking lot, a fairly natural inclination is to look for someone we can assign the blame to. And in many cases, we’ve even built fancy processes to guide us in doing just that; 5 Why...
Through the last several posts, we’ve been working through the importance of enjoying each step of the journey rather than resting on the hope that fulfillment will come once we reach that ever so important goal we’re chasing. I even used the last post to share an example of just how badly I’ve fail...
I had worked hard, doing all I could to hone the skills I needed to become truly effective in the role I held. I had really studied some of the most effective trainers, both within and outside of the behavior-based safety world, so I could excel in something that was incredibly difficult for me just...
I remember having lunch with my best friend from high school in 2002 or so. He had recently accepted a position with a new company and was off to an amazing start. I had been leading our facility’s behavior-based safety process for around a year at that point and was finally starting to believe I co...
Through the last few posts and the LinkedIn article that set the tone for them, we’ve looked at some of the most pressing issues that cause so many of us to lock onto a goal and lose nearly all focus on anything but that goal. In many cases, that can suck the joy out of just about everything else ar...
Quite a few of the leaders I’ve known over the years also held positions where they were responsible for supervising a group of people, managing a process, or running an entire business. Let me be very candid before I move on though, filling those positions had almost as much to do with them being r...
In putting together an upcoming course titled The Strength of Your Organization: Finding & Retaining the Best People, I (Cindy) was reminded of something John Maxwell shared with us as part of his President’s Advisory Council. What I am about to share with you John says is a foundational piece to ...
Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment & Retention. Whether yo...
As I closed the last post, I referenced one primary difference between the folks with either of the last two styles we looked at and these final two styles we’ll be working through; the need to tone it down a bit as we work to exceed their expectations…
Before going too far with the style we’ll foc...
While exceeding expectations with the DRIVEN folks we looked at in the last post will often involve less sizzle and more steak, the next 30% - the INSPIRING ones - may actually enjoy the sizzle! Once we have that clear picture of what they expect, we can go above and beyond with this Fast-Paced and ...
In a large majority of the initial conversations I have with folks around the DISC Model of Human Behavior, I’m told “I’ve taken an assessment. I’m a D (or an I, or an S, or a C)” and that’s about as far as they take it. Interestingly enough, statements like that are almost always made under the ass...
