Two different but equally meaningful experiences drove me to write What’s KILLING Your Profitability? (It ALL Boils Down to Leadership!): all the years that Rod Little expected my work in behavior-based safety to make a positive impact on the facility’s productivity and all the executives I’ve heard...

Even with our careers seemingly taking shape, realizing what Matt was dealing with and what he’d need our support to work through in the years that followed was a gut-punch. More than any other thing I’ve encountered, that forced me to learn what practicing empathy was all about. I had always been w...

For most of the last fifteen years I worked in manufacturing, I had interaction with each group of new team members on their first day of orientation. When I moved into a full time human resources role, I was responsible for covering the key points in the company policy manual, detailing the attenda...

As I dug a bit deeper into the SHRM article I referenced last time, I liked how they tied servant leadership back to early Eastern culture citing Laozi, a 5th century Chinese philosopher as suggesting that “when the best leaders finished their work, their people would say ‘we did it ourselves.’” Tha...