Our conversation with the CEO and nursing director, neither of which had a direct hand in any of Granny’s day to day care but did hold final responsibility for the staff who did, was on February 14, 2020. We were cordial, but we were also very direct in detailing the twenty-plus falls in just three ...

I can’t say I ever enjoyed doing incident investigations through all the years I spent in safety. That said, the investigations were much easier for me to stomach that providing direct care. I’m fine with seeing my own blood, give me a piece of duct tape and we’re good to go, but I might just pass o...

Each adversity I’ve walked through to this point has been sequential. Truth be told, that’s how life works: a series of highs and lows that we each work through. If we’re intentional about identifying and nurturing any possible seed from each adversity, we have a strong shot at making sure each high...

Nearly every time Cindy and I help a group learn to understand the science backing the DISC Model of Human Behavior, I explain how my behavior and communication changes from a heavy focus on results with a solid mix of fun and attention to detail when things going smoothly to full-on results when th...

I’m forever grateful for the opportunity I had to maintain the part-time position with that small company through 2018 and 2019. The 15-20 hours I spent with them each week helped build systems many smaller businesses never establish, but it also provided us with a bit of stability while we built mo...

Beginning in November 2017, Cindy and I had both stepped away from full-time employment. Less than 18 months prior, our combined salaries were nearly triple what we had earned as recently as 2012. When Cindy stepped away from her position and into the world of self-employment, it was based on a sign...

Think back to each piece of what I’ve shared here: the strain when reading the non-compete language buried in a lengthy contract, the institutional conflict that followed and our refusal to compromise our values, leading to the courage, cooperation, influence, and systems we’ve built from the seeds ...

If you’ve spent much time with me at all, and you have even a basic understanding of the DISC Model of Human Behavior, you likely already know just how Driven I am; extremely face-paced and very task-focused. That said, getting results and winning are what fuel me. I would have enjoyed few things mo...

Time provides us with distance from adversities, adversities that often seem monumental in the moment. Those same adversities, when viewed through a lens of time, end up being relatively insignificant in our bigger picture. That’s absolutely the case when I look back on that 2017 event. Our entire c...

A few times to this point, I’ve referenced our 2017 experience in hosting that event an hour away as a “battle.” While it certainly seemed like one at the time, it was really just another adversity we had to work through - and a relatively minor one at that. It was by no means the most significant i...

I received a call one evening a few years back from a friend named Rick, just a day or so after he watched me turn red-faced but choose to walk away rather than throwing someone out of a second story window. Early in that conversation, Rick said “I’ll bet you’re the kind of guy who would sacrifice $...

I’m forever grateful for the opportunities I’ve had throughout my life in a capitalistic society. Healthy competition between companies in the private sector forces everyone to work tirelessly toward building their best possible product or service. When all things are even close to being equal, qual...