Don’t Just Get It Right, Get It Correct!

Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment &...

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Just be Nice...

As I closed the last post, I referenced one primary difference between the folks with either of the last two styles we looked at and these final two styles we’ll be working through; the need to tone it down a bit as we work to exceed their expectations…

Before going too far with the...

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Extra Energy and Excitement

While exceeding expectations with the DRIVEN folks we looked at in the last post will often involve less sizzle and more steak, the next 30% - the INSPIRING ones - may actually enjoy the sizzle! Once we have that clear picture of what they expect, we can go above and beyond with this Fast-Paced ...

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Driven to Exceed Expectations

In a large majority of the initial conversations I have with folks around the DISC Model of Human Behavior, I’m told “I’ve taken an assessment. I’m a D (or an I, or an S, or a C)” and that’s about as far as they take it. Interestingly enough, statements like...

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Clear Instructions to Finish What They Started

As we look at this group that represents the final 25% of our equation, it’s unlikely that quality will be the issue. The folks with this Reserved and Task-Oriented behavioral style are very CONSCIENTIOUS about performing everything they do with accuracy and precision. The work that they do...

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I Appreciate You and I’d Like to Help You

Now that we’ve covered some things we can do to apply The Platinum Rule when we have those candid conversations with our folks who have those first two primary communication styles, our more Outgoing and Fast-Paced team members, we’re doing to need to dial it down a bit as we prepare...

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You’re Amazing! And You Can Be Even Better!

As we move from the DRIVEN folks we looked at last time who only make up about 10% of the population to this next group who are just as Fast-Paced and make up around 30% of everyone we’ll ever interact with, there are some very key differences we need to consider as we prepare to have a...

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Firm Guidance for More Effective Action

Through the last several posts, we’ve taken a hard look at just how important it is to have candid conversations with our team members when they’re not keeping it between the ditches rather than ducking the issue and hoping things will get better on their own. While we’ve looked...

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A Complete Picture of Precision and Accuracy

This final primary behavioral/communication style won’t be DEMANDING, they won’t use their INFLUENCE forcefully, and they won’t likely SHY away from tough conversations when something has gone wrong. They will, however, approach the situation with a degree of CAUTION and...

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Keep Things Light and Show Their Value!

As I posted the last blog, I thought it was only fitting to use an image of The Incredible Hulk; that’s certainly how I felt during much of the eight hours tied up with one company and four more the following day with another… Now that we’ve looked at some steps we can take in...

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It Fuels the DRIVEN Style, but It’s Important for Everyone!

Originally shared in A Daily Dose Of Leadership on June 19, 2020.

When Cindy and I work with teams to build a foundation for effective workplace communication throughout their culture using the DISC Model of Human Behavior, we always share that the one thing that puts fuel in the tank for folks...

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Clear Expectations with Specific Details

Originally shared in A Daily Dose Of Leadership on August 7, 2020.

To this point, we’ve looked at specific action steps we can take in being intentional about including team members with the first three of the four primary communication styles. Let’s close the loop by digging into...

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