Once you have a solid understanding of how to apply the DISC Model of Human Behavior for immediately improving in each of the four components of emotional intelligence - self awareness, self management, social awareness, and relationship management - I’m confident that you’ll be able to identify you...
Earlier, as I emphasized that even the most powerful organizational or individual purpose won’t completely replace the need for equitable compensation, I shared that we can’t communicate with all of our team members the same way and expect the same results, suggesting the idea of applying The Platin...
Leading with a clear purpose really does start with us, and coming to grips with how we’re wired can make an immediate difference in developing the kind of emotional intelligence that allows us to be so much more effective in how we do that. At the risk of being overly redundant (see what I did ther...
If empowering our team members requires a significant change in our approach, as compared to what they’re used to seeing from us, we’ll likely receive some curious looks and even some resistance - at least at first. We recently heard an example detailing exactly that as we kicked off the second sess...
Once we’ve been intentional about adjusting the pace we use to help each of our team members latch onto a purpose that drives them and yields engagement, we can shift our attention to the second piece of the pattern that Marston identified; is our team member more focused on the task at hand or the ...
Verbalizing a specific purpose that each of our team members identify and connect with can play a critical role in earning that 57% increase in discretionary effort that I referred to throughout What’s KILLING Your Profitability? (It ALL Boils Down to Leadership!) and several times as we’ve looked a...
As we work to verbalize a purpose each of our team members find fulfillment in and connect with, something they can rally around as a genuine purpose in their life, it won’t be as simple as throwing the proverbial mud against the wall and hoping something sticks. This will require us to be very spec...
Please don’t mistake me referring to something as being simple for thinking that I’m saying it will be easy. Even when we’ve invested the time to listen to what our team members are telling us and we’ve paid close attention to what their behaviors are showing us, we’ll still need to be incredibly in...
The things we learn by asking our team members the right questions, and actually investing the time to listen to their replies, and by intentionally observing their behaviors provide a tremendous framework for understanding what makes them tick - even with the occasional mismatch between what they’v...
As a kid growing up, or even as an adult, how many times have you said this to someone (or heard it said); “Action speaks louder than words!”? Anytime I hear that in my head, it’s in the voice of Margaret from the original “Dennis the Menace” series or Judy Hensler from “Leave it to Beaver”, and pac...
OK, it’s time for complete transparency… How often have you asked someone how they’re doing and prayed their response was limited to just one word? So maybe you didn’t come to a complete stop and get done on one knee, but I’m guessing you’ve definitely had a time or two where you asked that question...
I’ve made a few references already in making a case for just how important it is for every leader to have a clear purpose that energizes them. Without having that in place, the challenges we face as we lead our teams can become more weight than we’re willing to carry, and I’ve seen countless example...
