With a clear picture in your mind of someone you know who always says “I’ll get back to you on that” but rarely does, and a firm understanding for the importance of being responsive as a leader, let’s consider one of the biggest challenges I hear from folks with leadership...

Think back to the scenario I shared as we started digging into the biggest challenges we’re facing in the workplace today where my friend told his students they’d better have a really good excuse for not performing well in his class… He wasn’t just being harsh, he showed...

I maintain that I’ve never seen anyone truly value something they didn’t earn… I can’t think of classmates through high school who had some of the fanciest clothing, cars, or whatever but treated those things with very little respect. I remember watching numerous folks...

As we move from the DRIVEN folks we looked at last time who only make up about 10% of the population to this next group who are just as Fast-Paced and make up around 30% of everyone we’ll ever interact with, there are some very key differences we need to consider as we prepare to have a...

In the last blog post, I shared a story about a fellow who thought the owner of the company rigged the soda machine to squeeze a few more nickels out of him. Then I shared a little bit about how the negative comments he made about the owner openly in front of his supervisor and many of the team...