To have a real shot of our core company values creating the legacy we hope for, the expectations we set must be sustainable. Realistically, though, we wouldn’t place unstainable expectations on anyone we truly care about - and that should cover everyone we’ve earned influence who’s following us, reg...
If someone as driven as the friend I mentioned before can lose some motivation or feel burnout when they don’t feel like they’re making a meaningful impact, I’m convinced anyone with any level of leadership responsibility will too - sooner or later! And if business owners and leaders need a clear pu...
Even when the message is crystal-clear, there are gonna be times where team members fall short of our expectations. And while this won’t likely ever happen when we have an abundance of time to push all our other responsibilities aside to deal with it, a significant part of maintaining the influence ...
Whether we can tie it directly to a profit & loss statement or not, the costs any organization incurs when no one is held accountable are significant. Quite honestly, those costs can be so high and can spread across so many areas of a business that it’s almost impossible to imagine leaders not recog...
Do you remember the story about Goldilocks and the Three Bears? I can’t exactly recall how she got into their house, or even why she was in the area to begin with, but I do remember that she was tired and needed a nap. In trying each bed in the place, she found that Papa Bear’s was too hard, Mama Be...
Not so long ago in our Leading At The Next Level program, I put together a lesson called Don’t Confuse Quiet Quitting with a Lack of Leadership. Not only did I emphasize that the idea of “quiet quitting” was far from being something new, I did my best to step on as many toes as I could by stating th...
If we really want to avoid the costs that pile up when no one is held accountable and capture the profitability that’s so often killed as a result, the first step is realizing there’s even a problem… Before you tune me out here, I’m not inviting you to an AA meeting! When there’s a leadership issue,...
In seeing how much profitability we can miss out on when we lose credibility and our team becomes less loyal, and those certainly aren’t the only issues we’ll see if we aren’t holding our team members accountable, one may ask why a leader would even consider allowing this to go on… I believe the ans...
Let’s consider what Shannon Howard shared right off the bat in Holding People Accountable: Where Most Leaders Fail once more:
When accountability is lacking, performance, company culture, and morale suffer. When employees are not held accountable for missed deadlines, bad behavior, or poor perfor...
OK leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking the steps to set clear expectations for your teams. Even with the most detailed explanation though, we’re not likely to see our team members meet or exceed th...
Here’s what I can promise you; we can indeed eliminate the cost of confusion and avoid leaving a ton of profit on the table if we’re willing to provide the kind of clear expectations that produce results! I’m certainly not suggesting that this is easy but by following a few simple steps, we can remo...
As we looked at all the profitability that’s killed through poor communication, I suggested that breaking the golden rule just may be an approach that makes a positive impact. If you’re tracking with me on exactly how that would help, I’d suggest you circle back to that.. Assuming that’s relatively ...
