As we build a top down leadership model that has a positive impact on recruitment and retention throughout our facility, we can expect that same leadership style to drive results in our areas too as long as we understand the difference between servant leadership and subservient leadership. I...

I often share stories from my first few years in manufacturing, explaining how terrifying it was back then for an engineer to hover over my shoulder with his stopwatch. I didn’t understand that he was capturing the cycle time of the machine I was operating and not necessarily timing me. I...

No, not the 1991 single by Extreme! I’m talking about what you and I need to provide to set the tone in our organizations - especially since we’re far more likely to get what we are then just what we want! 

Whether they’re listed in the employee handbook, on a document in a...

About a dozen years ago, I was offered a position with global responsibility for the behavior-based safety process within the company I worked for. The fellow who had been in the role for more than a decade was retiring and since I had supported him by working with most of our facilities across...

While the strong mentors Jordan had helped him maintain a strong public image, there were still areas where he led teammates in a less than positive direction… I’ve referenced the difference between the influence Michael Jordan earned and the positional authority Jerry Krause relied...

From the time he joined the Bulls, it was very clear that very few approached the game like he did. Turning around a team that was rumored to drink beer and smoke cigarettes at halftime, and do far worse in their hotel rooms after the games, wouldn’t be a simple task! The contributions...

I can’t remember which commercial it was that coined the phrase “Be like Mike” but I do remember Detective Marcus Burnett (Martin Lawrence) quoting it to chide his partner, Mike Lowrey (Will Smith), in one of the Bad Boys movies… Michael Jordan’s incredible work...

If we really want our investment into leadership development to make a visible difference on productivity over the long haul, there’s a hurdle we cannot afford to stumble over! Even after making sure expectations have been clearly communicated and the necessary support has been provided to...

Every single time Cindy and I kick off one of our Emerging Leader Development courses, whether it’s tailored and delivered on-site for a specific organization or in a public session with folks from multiple different organizations, we open by setting the expectation that they identify the...

Having recently worked through The Lasting Impact of Positive Leadership, and what that can mean in the lives of team members we’re responsible for, I can’t imagine you’re reading this right now if you’re not convinced of the value… That said, no one magically...

Think back to the scenario I shared as we started digging into the biggest challenges we’re facing in the workplace today where my friend told his students they’d better have a really good excuse for not performing well in his class… He wasn’t just being harsh, he showed...

I maintain that I’ve never seen anyone truly value something they didn’t earn… I can’t think of classmates through high school who had some of the fanciest clothing, cars, or whatever but treated those things with very little respect. I remember watching numerous folks...