If the owners or executives in any organization want to have the best shot possible at improving profitability by building better leaders, they will need to be just as engaged in developing their own leadership and communication skills as they are in providing any kind of resource to the key people ...

Learning that it took ten full years to make a change within Chick-fil-A that, al least from the outside looking in, seemed like something fairly simple, I’m guessing you’re on the same page with me as to why we cannot expect to say anything just once and get our entire team on the same page with us...

For more than 20 years now, I’ve heard John Maxwell emphasize that “EVERYTHING rises and falls on leadership.” I even remember when Uncle Ben gave similar counsel to Peter Parker, a.k.a. Spiderman, saying that “with great power comes great responsibility!” If we really want to have an impact on thos...

I’ve often heard the deep philosophical question “If a tree falls in the forest but no one is there to hear it, does it still make a sound?” and thought it stupid. Quite frankly, I’d rank it right up there with the guy who closes himself in the refrigerator to see if the light really does go off whe...

I heard John Maxwell say, “Anyone can find a problem, but it takes a leader to find a solution,” (or something along those lines) for the first time nearly twenty years ago. In fact, I remember him sharing a story about the time he started requiring anyone on his team bringing him a problem to prese...

I ended the last post by emphasizing how ineffective barking orders and cracking the whip is for a leader who needs to get long term engagement (and results) from their team, and I also referenced how that can often look like an easy approach to someone who hasn’t held leadership responsibility or s...

Let’s dive right in where we left off in the last post with an experience I had recently while helping my mom with something. We had attempted to use an online service to fill a very specific need that should have been fairly simple. We took the necessary hour or so to work through the questionnaire...

While I know the same thing can’t be said for everyone on the planet, those of us who are blessed to live in the United States have very few reasons for pointing a finger at someone or something as the cause of our limitations or failures. Not only do I believe that we have some of the most amazing ...