When NOT Exceeding Expectations Is OK...

We closed last time with a commitment to address scenarios where team members refuse to exceed expectations. Before I jump into that, I need to call your attention to something that will absolutely exceed YOUR expectations: the virtual LIVE2LEAD:Harrisonburg experience that Cindy and I will be...

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Sorry You Did It or Sorry You Got Caught?

Originally shared in A Daily Dose Of Leadership on July 23, 2020.

I closed the last blog by promising to share an example of a large organization that developed a very specific rule to force compliance on what had become a significant issue and how it’s become a bit of a joke for many...

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