There are so many ways that effective top down leadership can reduce and even eliminate the profitability killers in our businesses, and we’ll start unpacking some simple strategies for dealing several of the highest risk areas soon, but one way we can ensure we achieve the best possible...

As we build a top down leadership model that has a positive impact on recruitment and retention throughout our facility, we can expect that same leadership style to drive results in our areas too as long as we understand the difference between servant leadership and subservient leadership. I...

The author of the Forbes article I referenced before continued supporting the idea that It All Starts at the Top by citing a Gallup’s “State of the American Manager” report in sharing that “one in two employees has quit their job because of a bad boss at some point in...

Last time I shared the snarky response I gave a friend when they said there wasn’t any money in their company’s budget for developing the people in roles with leadership responsibility, saying he seemed to have plenty in the budget for turnover… Truth be told, I’ve rarely...

For at least a decade now, I've maintained that having a family business culture is far more about creating the right environment than how many people work at a given location or how far away the corporate headquarters is. Quite frankly, that all ties back to a strong leadership presence - which...

Now that we have a solid understanding of what onboarding is and why it even matters, and we’ve look at some of the measurable benefits a company can expect to capture with an effective onboarding process in place, it’s about time we make the rubber meet the road with some specific...

I don’t think it’s ever been much of a secret that turnover is expensive or that getting a new team member up to speed takes time, and both cost a lot more than most companies realize, but those certainly aren’t the only places we see the impact of our onboarding process - be...

Let’s assume, as dangerous as that can be, that our onboarding process is at least good enough for folks to stick around beyond that 45 to 90 day window we looked at last time…  Now we’re cooking with gas, right? Maybe not quite yet!

The article I referenced before from...

Over the last six to twelve months, I’ve experienced the toughest recruiting environment I can recall. Regardless of the industry, the type of position, or even the pay range, there seems to be less candidates for every job I’ve posted for multiple different companies. And for even...

As we’ve worked through some recruitment and retention strategies, we’ve really dug into the importance of creating an atmosphere the best people rarely choose to leave and we’ve looked at how that has a direct impact on getting them engaged in the recruitment process. When we...

In the last post, we made the move from focusing on the importance of employee retention to looking at recruitment and retention strategies. With that in mind, we can never really afford to take our eye off the ball with regards to creating the type of culture that keeps great people onboard and...

As we worked through The Importance of Employee Retention, we looked at just a few of the direct costs that have such a significant impact on an organization’s bottom line when voluntary turnover is high. Now let’s start digging into some critical steps we can take to make each of our...