As we close every single lesson we share, whether it’s in-person or virtual that will end up on our digital platform, we challenge whoever we’re working with to identify one specific thing they can take action on immediately AND to detail the specific results they want to achieve in...

I completely understand how many issues demand the attention of a business owner, an executive, a manager, and even front line supervisors every single day! But if we’re going to be the leader that truly does provide our team members with what they’re looking for - and deserve - from...

It seems that the cost of poor communication is impacting enough organizations that it’s become quite a hot topic… I found a separate article on Inc.com called Costs of Poor Communication Reach $37 Billion. Avoid Disconnects By Implementing These Two Things at referenced the same...

In all the years I worked in manufacturing, specifically with the various lean initiatives that were rolled out, one phrase I heard as often as any other was “What gets measured gets done.” At one point, I worked closely with one particular production supervisor to fabricate and...

I can remember the phone call like it was yesterday… One Friday evening around 7pm several years ago, a friend of mine called as he was sitting in the parking lot at a high school football game where one of his kids would be playing with the band during halftime. I’m usually...

As I started calling your attention to What’s Killing Your Profitability, I explained how important it’s been for me to develop a crystal-clear picture of the results I’m working to achieve as I take action on any new skill I learn. Quite frankly, I can’t point to many...

If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new...

If we want to have any hope of capturing even the slightest bit of the profit we’re currently throwing away by not developing the most authentic influence we possibly can with our teams and eliminating all that waste that’s so often tied to miscommunication, we need to have an...

Before we even begin unpacking any of the specific action steps you or would need to consider to capture even the slightest bit of that profit lost due to poor leadership, I believe it’s absolutely critical to quantify just what we’re likely leaving on the table. I mean, I’ve...

Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay competitive with customers or in attracting talent....