In early 2001, I read a book by John Maxwell and Jim Dornan called Becoming a Person of Influence. One of the most significant things I remember from the first time going through that book was how John shared that so many of the folks he interacted with who were serving at high levels of their respe...
Unlike the last two groups we looked at who like to see things moving along fast, this more Reserved group won’t appreciate being rushed through the process - especially when tension is building! While we can expect confrontation from the DRIVEN group and often a sarcastic comment (or fifty) from th...
As I posted the last blog, I thought it was only fitting to use an image of The Incredible Hulk; that’s certainly how I felt during much of the eight hours tied up with one company and four more the following day with another… Now that we’ve looked at some steps we can take in mending fences with th...
In the last LinkedIn article I published, A Great Customer Experience!, I referenced being tied up in customer support calls for more than twelve hours over the course of four days. Here’s where I need to be very transparent… For years, my dad has told me that I would become more patient as I got ol...
As I wrapped up the last blog, I referenced a study that showed how many organizations lose as much as 17 hours per week to miscommunication. Unlike the Salesforce.com study, I couldn’t put my find on any of the additional details that study covered or who conducted it. That said, I found it! We typ...
On April 23, 1910 in Paris, Teddy Roosevelt gave a speech called Citizenship in a Republic. In full disclosure, I’ve never read or heard the entire thing (but that may no longer be true by the time you’re reading this). However, that speech is where one of my favorite quotes of all time - commonly r...
Originally shared in A Daily Dose Of Leadership on August 7, 2020.
To this point, we’ve looked at specific action steps we can take in being intentional about including team members with the first three of the four primary communication styles. Let’s close the loop by digging into some ways we can ...
Originally shared in A Daily Dose Of Leadership on August 6, 2020.
Through the last few blogs, we’ve taken a look at some things we can do to intentionally include individuals as part of our team and build a culture of authentic inclusion. Since we each have our own unique blend of all four behavio...
Originally shared in A Daily Dose Of Leadership on August 5, 2020.
The last blog covered ways we can help the more DRIVEN folks be more included in the team we’re working to build and I closed by sharing that they only represent around 10% of the population. The next step we can take in making our ...
Originally shared in A Daily Dose Of Leadership on August 4, 2020.
Over the last few weeks in this series, we’ve taken a look at how things can spiral out of control throughout an organization once Ethical Fading begins, then we dug into the real definitions for diversity and inclusion as we looked...
Originally shared in A Daily Dose Of Leadership on July 31, 2020.
Have you ever noticed how quick folks tend to be to associate themselves with a sports team when that team is performing well but how those same folks can tend to distance themselves in the bad years. Phrases like We’re going to the ...
Originally shared in A Daily Dose Of Leadership on July 30, 2020.
Before I pick up where we left off, I want to share some feedback I received from the questions I closed that last blog with. My challenge was for you to think into how you’ve been proactive about including the people on your team wh...
