Answering the Cry for Help

Make no mistake, knowing what our team members are looking for from us is not terribly complicated! They will definitely make a point of telling us. That will generally (but not always) be direct and/or verbal early in our process of working to earn leadership with them, but it will get harder...

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The Impact of Leadership

In so much of what we’ve worked through in addressing each of the profitability killers to this point, I’ve referenced studies listing facts and data emphasizing the specific impact each one has on our bottom line. As much as I want to do that again here, contrasting the overall...

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They May Stop Asking…

If you think back to one of the first things I called your attention to in this process of addressing these profitability killers, one of the things we covered as we looked at how it all starts at the top - or at least the best returns can be captured when that’s the case - was the...

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Bad Leaders Kill Profitability!

I completely understand how many issues demand the attention of a business owner, an executive, a manager, and even front line supervisors every single day! But if we’re going to be the leader that truly does provide our team members with what they’re looking for - and deserve - from...

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We ALL Need Great Leaders!

After a couple of references to a song so new as 2016, I feel like I need to mix in something from the hair band era to maintain my street cred so let’s think in terms of Shelter Me by one of the most talented bands ever included in that genre, Cinderella. After naming a list of vices...

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What Support Can You Provide?

If we really are tuned into what our team members are looking for from us as their leaders, we need to be intentional about providing them with the support they’ll need to accomplish their goals. Some of those goals tie right back to daily, weekly, or monthly productivity but those goals...

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What Are They Looking For?

As we’ve worked through each of these individual profitability killers, my goal has been to provide you with some basic, practical steps you can take in applying specific behaviors that help you communicate with and lead your team members more effectively, making a measurable difference in...

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Providing Support for Long Term Results

Setting crystal-clear objectives for the changed behaviors we need to see after training and the results those behaviors should be yielding is certainly critical but stopping there will still leave quite a bit of profitability left unclaimed! A stark reality every leader will need to face is that...

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Clear Objectives for Measurable Results

When we worked through how confusion can kill profitability, the focus was based on how setting clear expectations for performance could have a direct impact on how and when things got done. To make sure that even the most targeted and best delivered training truly ensures growth, in our...

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Making Sure Training Ensures Growth

When we’ve done the work to provide the right training, understanding that not just any training will help us capture lost profitability, we should be seeing the results show up immediately - through how our team members get things accomplished and in our bottom line! Here’s how an...

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The Value of Getting it Right

Whether it’s the technical skills a new team member needs just to become competent in our respective industry, the leadership skills that are so very needed for anyone with responsibility for getting results through a team of people, or even the skills that are critical for our best...

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The Right Message From the Right Person…

I won’t speak for you but it sure seems like my parents became exponentially smarter as I moved from my late teens/early twenties to being an adult who had to be responsible. So much more of the advice they gave me resonated and could be immediately applied! I just can’t understand...

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