All Episodes
Episodes
Steps Leaders Can Take To Set Clear Expectations
If we want to have a shot at capturing the profitability thatâs killed by confusion in our organizations by providing our teams with the kind of clear expectations they desperately need in order to produce excellent...
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Meeting (& Exceeding) Expectations Drives Results
The cost of confusion hits our bottom line in many ways: increased downtime clarifying details, quality errors (regardless of our industry or process), delayed deliveries, and even lost customers. All of those things...
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The Cost of Confusion
Make no mistake; confusion contributes to several of the profitability killers weâve looked at already, so much so that I believe itâs critical we take a focused look at it individually as well! Whether itâs through...
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Steps Leaders Can Take To Improve Employee Engagement
With an understanding of how impactful this profitability killer is to our organizations, itâs time we look at the steps we can take as leaders to drive employee engagement and eliminate the costs of a disengaged...
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How Effective Leadership Drives Employee Engagement
By this point, we should have a solid understanding of how much profitability is being killed in our respective organizations by just an average number of employees who arenât actively engaged. But knowing the issue...
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The Cost of Disengaged Employees
Once weâve been intentional about creating a culture of top-down leadership that provides effective communication on an ongoing basis and weâve worked to minimize the profitability thatâs killed by high voluntary...
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Developing a Strong Recruiting Pipeline
Any way we slice it, recruiting great candidates to join our team comes with a price tag! When weâre forced to recruit constantly because the business is growing, itâs hard enoughâespecially in a world where those...
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How Great Leadership Improves the Recruiting Process
Earlier, I mentioned starting a job on March 12, 1996, that I thought would get me through college and how much that organization invested into hiring forty of the one thousand or so candidates who applied. I didnât...
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The Cost of Constant Recruiting
Having just wrapped up our look at how high turnover kills so much of an organizationâs profitability, it makes sense to shift our focus to the costs involved with recruiting. If we can provide our best team members...
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Give Them a Reason to Stay
Now that weâve identified some of the causes of turnover, specifically the reasons great team members leave an organization voluntarily and the high costs associated with that voluntary turnover, and weâve looked at...
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The Extended Reach of Turnover Costs
The high cost of turnover shows up on a balance sheet because itâs a considerable profitability killer. Still, a companyâs bank account isnât the only thing that takes a hit when great team members are making...
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The Cost of High Turnover
Over the last several years, Iâve frequently referenced this study:
According to a Gallup study, âThe U.S. Bureau of Labor Statistics has found that the U.S. voluntary turnover rate is 23.4% annually. Itâs generally...
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