Action Speaks Louder Than Words!

When we’re truly interested in learning how to improve the recruiting process in our organization, we need to be willing to commit to taking action quickly with potential candidates. If we prove unresponsive from the very beginning, some of the best potential team members may quickly get the impression that this is what they can expect even after they join the company. When we paint a great picture of all the opportunities we can provide but don’t back it with the action to match, all our effort crafting that message can be lost.

Before we go deeper into that though, let’s circle back to something from the last post. I mentioned how smaller companies often need team members to develop quickly since each person represents a larger percentage of the total. This can have a significant impact on career growth and retention, and ties very closely with improving the recruiting process. But when the management team in a bigger organization really accepts leadership...

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A Good Name is Better Than...

As we’ve worked through some recruitment and retention strategies, we’ve really dug into the importance of creating an atmosphere the best people rarely choose to leave and we’ve looked at how that has a direct impact on getting them engaged in the recruitment process. When we do that over a long enough period of time, momentum begins to kick in! By that time, someone on the outside looking in could easily believe the entire cycle simply fell into place…

In reality though, being intentional about investing the proper time, energy, and resources into developing our existing team members and building up the new ones that come onboard, all while showing genuine appreciation for what each individual contributes, can be incredibly hard! While I could certainly argue that doing this requires significantly less cumulative effort and yields vastly better results than continuously filling a revolving door with candidates, each single action is always more difficult...

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Another Way Employee Retention Impacts Recruiting

Once we’ve invested the time and energy into building a culture that our best team members are proud to be a part of and rarely choose to leave, the costs we incur in the recruiting process drops just because we’re not constantly chasing another warm body to fill a hole. But this is also when we start seeing something else that has a tremendous impact on the effort we have to put into our recruiting process!

When we’ve built a culture that team members buy into, we show them genuine appreciation for what they contribute, and we provide them with competitive wages for the service they deliver, they’re almost always excited to share that story with the best people they know. Think about it, how many times have you been with a friend you respect and heard them share some sort of frustration about the organization they’re working for? Isn’t it natural to want to help them out if we can, especially if we know they’re a good person with a strong...

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One Way Employee Retention Impacts Recruiting...

In the last post, we made the move from focusing on the importance of employee retention to looking at recruitment and retention strategies. With that in mind, we can never really afford to take our eye off the ball with regards to creating the type of culture that keeps great people onboard and engaged! 

I’ve seen organizations be incredibly hesitant to invest time and resources into intentionally building up the individuals on their team, then increasing their compensation accordingly, and having to fill entry level positions over and over and over again. I’ve also seen organizations that adhere to extremely stringent timelines and procedures before even considering a pay raise. Many times, the companies doing either (or both) of those things also struggle to attract solid candidates for the roles they need to fill. Sometimes a company may even offer crazy sign-on bonuses to reel candidates in, but the holes in their process for career growth keep those same...

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Recruitment and Retention Strategies

As we worked through The Importance of Employee Retention, we looked at just a few of the direct costs that have such a significant impact on an organization’s bottom line when voluntary turnover is high. Now let’s start digging into some critical steps we can take to make each of our organizations a place great team members rarely want to leave AND a place that the best people in our industries WANT to come to work!

Before we get rolling though, I need to make a few statements that I really hope aren’t at all necessary: Building this kind of reputation for any organization will take ongoing effort! This will take time and commitment. It will also be somewhat difficult to achieve but far easier to ruin. When we get it right though, the juice will absolutely be worth the squeeze!

I’ve already shared what John Maxwell says accounts for as much as 65% of all voluntary turnover, people leaving their managers, and we’ve looked at why leadership development...

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Stop the Downward Spiral

As we started looking at the importance of employee retention, I referenced something I found in a Harvard Business Review article stating “Increased commitment (the actively engaged team members) can lead to a 57% improvement in discretionary effort—that is, employees’ willingness to exceed duty’s call. That greater effort produces, on average, a 20% individual performance improvement and an 87% reduction in the desire to pull up stakes.” We followed that in the next post by looking at some of the costs on the opposite end of the spectrum; primarily associated with the time it takes to get a new team member up to speed. But what other issues are we exposed to between those two distant points?

While our actively engaged employees are far less likely to leave and they’re typically quite a bit more productive, the folks who are neither actively engaged or actively disengaged, as well as those who really are actively disengaged, don’t share...

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The Cost of Starting Fresh

Several years ago, I was presented with a fancy certificate of recognition from a regional workforce development board for the work I had done with them on a grant that was focused on getting unemployed and under-employed individuals into skilled, full time roles. This particular grant was designed to take fees paid to the government in the H1-B Visa process and re-allocate them to organizations that were hiring in an attempt to offset some of their training costs. I had indeed worked closely with that group for a couple of years leading up to that but I had no idea that I had written more grants than anyone else in the state. I just thought it made sense and believed doing whatever I could to alleviate the significant costs we were absorbing to train new employees was part of my job… 

The initial grant I was dealing with would cover up to 50% of the new employee’s salary for up to six months, but I had to make a strong business case for the time and costs involved...

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The Importance of Employee Retention

I saw an article recently titled “Nearly a third of workers don’t want to ever return to the office.” Fortune.com shared this particular title but I’ve seen several others from SHRM and multiple legitimate websites… The issues we’ve all faced over the last year have forced nearly every business to consider some significant changes in how it operates. I’ve also heard a number of business owners, staffing professionals, and even front line employees comment on how much government subsidies that have been handed out to individual claiming to not have work available, which have gone largely unchecked the entire time, are making it even harder to get the personnel the need to actually show up to work.

Interestingly enough, the incentives for individuals to avoid reporting back to work never seem to be mentioned in any of the articles about how many people don’t want to return. I’ve also found it odd that none of the articles...

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