How Much Does It Really Matter?

As we continue digging into the idea that all of us are going to make mistakes and that can’t be what completely stops us from delegating tasks to our team members, there’s one big thing we’ll need to be able to answer: How much does it really matter?

Before we get wrapped up in answering that question, let’s make sure we’re on the same page… Some mistakes come with a higher cost, and none are more expensive than the ones that are covered with excuses! Learning from a mistake is often part of the price of learning, but making an excuse rather than accepting responsibility and finding the lesson means there will never be the slightest chance to pull value from the mistake!

Whether it’s a team member who we’re developing as we begin providing them with new opportunities or a politician who’s “set up” by a salon owner, making excuses for this mistake limits (and sometimes completely removes) our chances of trusting them...

Continue Reading...

Are You Making the HARD Decisions?

You know those times where you’re trying to decide where you and your significant other are going for dinner? Yep, the ones where neither of you really care what place you go to but every suggestion the other person makes just isn’t appealing???

Those aren’t the HARD Decisions that I’m referring to here!

I’m talking about the HARD Decisions that really matter when you’re truly concerned about the end result you’re working toward and every minute of every day is already overloaded with tasks that needed to be done yesterday! If you’ve carried the weight of leadership responsibility for any length of time at all, you can probably FEEL what I’m describing…

From 2012 to 2014, I had responsibility for managing the electronic records for around 300 employees on a daily basis in a new (to the facility) time and attendance platform. In theory, that wasn’t a big deal. But when you consider that the large majority of those...

Continue Reading...

LIVE2LEAD:Harrisonburg 2020 Announces Craig Greoschel, Founder of Life.Church

Craig and Amy Groeschel married in 1991 and have six children and three sons-in-law: Catie and her husband Andrew, Mandy and her husband James, Anna and her husband Luke, Sam, Stephen, and Joy. Craig and Amy are also proud grandparents of Cole and McKenna.

Craig and Amy started Life.Church in a two-car garage in Edmond, Oklahoma in January 1996. Since then, Life.Church has grown to include dozens of locations all over the United States but its mission statement remains the same: to lead people to become fully devoted followers of Christ. Life.Church has become known for its innovative use of technology to spread the Gospel, launching the first fully digital church experience in 2006 and the most downloaded mobile Bible app in history, YouVersion, in 2008.

Craig is a New York Times bestselling author of books on a wide variety of topics, including dating and marriage, social media, purpose, direction, church leadership, and more. His latest book, Dangerous Prayers, shows you how to...

Continue Reading...

LIVE2LEAD:Harrisonburg 2020 Announces Kat Cole, COO, FOCUS Brands

Kat Cole is the COO of FOCUS Brands North America. Prior to FOCUS Brands, Kat was President of Cinnabon, Inc. and a Vice President at Hooters at age 26, making her one of the youngest executives in chain history. She has been featured in The Wall Street Journal, The New York Times, Forbes, Fortune, Cosmopolitan and many others. Also, Kat has made appearances on
CBS, CNN, Bloomberg CNBC, MSNBE, as well as an Undercover Boss episode in 2012 for Cinnabon Inc.

Kat is the Co-Founder of Changers of Commerce, a movement and group of leaders that identify with putting meaning into money and making as much of a difference in the world as they make a profit. She is also the Founder of the Be the Change Revolutions, a leading social movements agency.

Kat Cole’s twitter handle reads “Connected-Creative-Conscious-Community building Capitalist, Biz Advisor, MBA, Coffee-loving Chronic Learner” which describes perfectly her approach to mentorship, advising and investing taught...

Continue Reading...

LIVE2LEAD:Harrisonburg 2020 Announces Alan Mulally, former CEO of Boeing Commercial Airplanes & The Ford Motor Company

Alan Mulally served as president and chief executive officer of The Ford Motor Company and as a member of Ford’s board of directors from 2006-2014. Mulally led Ford’s transformation into one of the world’s leading automobile companies and the #1 automobile brand in the United States. Prior to joining Ford, Mulally served The Boeing Company for 37 years as executive vice president, and president and CEO of Boeing Commercial Airplanes and of Boeing Information, Space and Defense Systems.

Throughout his career, Mulally has been recognized for his contributions, industry leadership, and service, including being named #3 on FORTUNE’s “World’s Greatest Leaders”, one of “The World’s Most Influential People” by TIME magazine and “Chief Executive of the Year” by Chief Executive magazine.

Mulally currently serves on the board of directors of Google, Carbon 3D, and the Mayo Clinic.

Reserve your seat now for this first time...

Continue Reading...

LIVE2LEAD:Harrisonburg 2020 Announces Steve Harvey Emmy Award-winning Entertainer & Corporate Visionary

Steve Harvey is an Emmy® Award-winning entertainer, radio personality, motivational speaker, New York Times best-selling author, businessman and philanthropist.

From a young age, Steve Harvey knew that he wanted to be on TV. He held fast to his dream, against all odds for a stuttering African American boy in the 1960s, and his unrelenting pursuit formed one of Mr. Harvey’s life philosophies:  “You have to dream big and believe that you will succeed.”

Mr. Harvey’s entry into comedy was a leap of faith. He was encouraged to perform at an open mic comedy night in 1985. His performance brought down the house, and the next day he quit his job to pursue his dream.

But the road to success was not an easy one. It left Mr. Harvey homeless, living in his car and traveling the country for performances.

He never relented.

Today Mr. Harvey is known as “the busiest man in Hollywood.” But in addition to his work on radio, stage and screen, he is a...

Continue Reading...

Pick A Worthy Rival!

I’ve been a baseball fan for as long as I can remember. I played little league for a few years and thought I had real potential. I could do everything except run, hit, and catch! Well, I guess that doesn’t leave all that much does it…

My great-uncle taught me a love for the game. And since he was a huge fan of the Boston Red Sox, I was too. Even as I child, I remember recognizing just how bitter the rivalry was between the Red Sox and the New York Yankees - and that rivalry often carried over between their fans too!

Looking back on that rivalry, I always viewed it as a competition to win the American League East and hopefully even the World Series each year; both very finite goals. If you follow baseball at all, you know that the first 25 years or so that I was cheering on the Red Sox were filled with utter disappointment…

Here’s what I never recognized since I viewed that rivalry from the perspective of a fan who wanted his team to win it all: while...

Continue Reading...

A Fight To Be The Best!

I can vividly remember back a dozen or so years ago to a time where an absentee plant manager would send a late night email to one of his minions on the local management team demanding a to-the-minute update on the various metrics we were all required to track on a monthly basis. He always expected those numbers to be presented at the 8:45a production meeting; never mind the fact that he sent his diktat by email around 10p the night before, most of us didn’t arrive in the building to even access his emails until 7:30a, and those reports typically required several hours to complete each month even when we had the necessary data to put them together… That’s when one of the management team members taught me an interesting lesson, “the hard it is to prove something is correct, the harder it will be to disprove…” 

That was also the day I learned that the majority of my peers had learned to pay very little attention to our absentee boss’s...

Continue Reading...

Monkey See, Monkey Do? Team Member See? Team Member Do!!!

Originally shared in A Daily Dose Of Leadership on June 30, 2020.

Ok… Think back to when you were a kid. What did you see the people you admired most doing that you weren’t allowed to do? Maybe you were too young, maybe “it was bad for you”, or maybe it was just something that same person had told you that you weren’t allowed to do…

How did that usually end up? For me, it typically only made me work that much harder to do that exact thing that I was told I shouldn’t be doing because that person I wanted to emulate was doing it! I was quite frequently very successful in accomplishing that forbidden thing… To save a little face here, I won’t go into any of the specifics. But I’m sure your imagination can do its own work. And I’m also sure I’m not alone!

Now fast forward to your current leadership responsibility. How often have you been in situations where you’ve either wanted to, or absolutely had to, do...

Continue Reading...

Clear Expectations with Specific Details

Originally shared in A Daily Dose Of Leadership on August 7, 2020.

To this point, we’ve looked at specific action steps we can take in being intentional about including team members with the first three of the four primary communication styles. Let’s close the loop by digging into some ways we can provide that same sense of inclusion with the final group: the more CAUTIOUS ones…

So how can we ensure that we’re providing those who are typically more CRITICAL and CAREFUL with what they need so they can feel like they’re accepted as part of the diverse team we’re building?

These Reserved and Task-Oriented folks are where the phrase “measure twice, cut once” had to originate! They have a strong desire to make sure everything they put their hand to yields an accurate result. One of the best ways for us to help them feel included is to be sure we’re providing them with a very clear set of expectations and all the specific details...

Continue Reading...
1 2
Close

50% Complete

Let's Talk!

Complete this form and we'll be in touch soon to set up a time to discuss how we can serve you.