Sustaining a Learning Mindset

It’s one thing to be humble enough to seek help in the areas we struggle with but are still required to produce great results - or at least stay in compliance - but practicing that same approach in areas isn’t always as simple. We can’t overcome a knowledge gap we don’t know we have. We’ve all seen ...

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Applying Expert Insights

Over the last twenty-five years, Cindy and I have been extremely focused on building a knowledge network that would help us compensate for our leadership limits. Recognizing who knew what we didn’t know was the first step. Being willing to invest whatever we could, even if that was only our time, in...

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Investing in Expertise

I’ve mentioned barely graduating high school several times to this point. I also shared that neither Cindy or I had graduated college when we started our leadership journey (and still haven’t). While my less than stellar performance in high school was more a factor of me being bored, our lack of col...

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The Role of Humility in Receiving Feedback

With that stark difference fresh in your mind, the difference in how a handful of managers in a completely foreign industry refused input from anyone and how I’ve seen Mark Cole actively solicit thoughts from someone as removed from his company’s bottom line as me, let’s consider the significant rol...

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Growing Through Others’ Success

In What’s KILLING Your Profitability? I referenced how I frequently caught flack from our plant operations manager because employees across his areas routinely bypassed the chain of command by taking issues to behavior-based team members for resolution rather than their immediate supervisors. Throug...

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Fostering a Mentorship Culture

By the time I had accepted the full time role facilitating the behavior-based safety process locally, I had become one of the most effective in the facility at conducting the observations involved and providing the necessary feedback to my peers. I had also developed a reasonable level of competence...

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Navigating Resistance with Patience

I reported to Kevin for longer than any other supervisor I’ve ever had (not counting Cindy). Praise God he was so patient! I was just shy of 25 years old when I accepted the role working directly with (as I mentioned before, he was very intentional about never making me feel like I worked for him). ...

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Celebrating Growth to Build Trust

As we worked through the process of investing in mentorship for exponential returns, I made a brief reference to how long-time supervisor, Kevin Arnold (no, not from The Wonder Years; he heard that shit all the time…) was always so quick to me praise for successes he and I achieved together - even w...

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Listening to Unlock Potential

One of the most fulfilling things I’ve had the privilege of experiencing in professional career (and personal life, too) has come as a direct benefit of the power of paying forward the many lessons mentors have provided for me, specifically in seeing measurable growth with those that have latched on...

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The Power of Paying It Forward

So far, we’ve looked at why relationships are the key to unlocking our potential (there’s no such thing as a self-made leader), how harnessing the power of candid conversations builds strong foundations for those relationships, and steps we can take to maximize the return on investment from each rel...

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Sustaining Relationships for Long-Term ROI

One common thread with each of the amazing mentors I’ve interacted with to this point in my life has been that all of them have juggled incredibly busy schedules. I’m always amazed at how they’re all willing to block time to provide mentorship insight routinely - especially when they’ve seen their p...

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Turning Relationships into Measurable Leadership Growth

Every important relationship requires a strategic investment and when that investment is made in building authentic mentorship, whether we’re receiving it or giving it, the return will be exponential, especially when we’ve developed a high level of emotional intelligence. For more than three decades...

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