WHEN a Mistake is Made, How Do You Handle It?

Know this: I was VERY intentional about the title of this message! I’ve often heard that there are only two certainties in life; death and taxes. Not true!!! We can easily add a third certainty to that list by simply admitting that we’re all going to make mistakes, and the vast majority of us will likely make at least one yet today… If someone suggests otherwise, they’d probably lie about other things too!

Before we take a look at a recent example of why it’s so much easier to accept responsibility for mistakes and move on than to make excuses justifying the mistake, please allow me to call your attention to the FIRST EVER live virtual LIVE2LEAD:Harrisonburg experience on Friday, October 9! In addition to the live content from John Maxwell, Kat Cole, Steve Harvey, Alan Mulally, and Craig Groeschel during the event you’ll get to circle back to all this for 72 hours following the event! You’ll also get access to bonus content from each of the...

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A Line in the Sand

Originally shared in A Daily Dose Of Leadership on July 25, 2020.

Let’s take a look at A Line in the Sand…through the last several blogs, we’ve looked at a few different scenarios where organizations made some very public statements about the future actions they would be taking to better serve their employees and their client base. The challenge in each of those scenarios was that people in high profile roles within those organizations were under tremendous public scrutiny for the exact thing the company’s were now taking action to prevent. And this so often causes us to ask are you sorry you did it or are you sorry you got caught?

I closed the last blog by suggesting that some organizations go so far as to set specific criteria regarding how much funding can be spent on questionable behavior, or even to suppliers that engage in less than above-board practices. Truth be told, I had never really given this much thought. If I don’t have a good feeling...

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Sorry You Did It or Sorry You Got Caught?

Originally shared in A Daily Dose Of Leadership on July 23, 2020.

I closed the last blog by promising to share an example of a large organization that developed a very specific rule to force compliance on what had become a significant issue and how it’s become a bit of a joke for many outside that organization in years since. We’ll get to that shortly…I also left you with something to consider so let me paint a picture around that for you.

Those of us who have children have all, with the small exception of those who are raising saints, had to discipline them for unacceptable behavior. That’s just part of being a parent… In most cases, our child apologizes for their actions, we enforce whatever the punishment is, and we move on. Sometimes the behavior is corrected, but there are also times where it pops back up; possibly a month or more later, but maybe far sooner…

When that behavior is being repeated, and the child continues to offer the same...

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An Infection That Festers Over Timeā€¦

Originally shared in A Daily Dose Of Leadership on July 22, 2020.

In October ‘05, I was hit nearly head on by a kid who was apparently training to race at Indianapolis. While I was able to walk away from the incident (it definitely wasn’t an accident because he clearly chose the behaviors that caused it), I was transported to the local ER and diagnosed with a significant case of whiplash. Prior to that, I had a little bit of experience with chiropractors and had a good friend who owned a practice in town. Rather than immediately filling the prescription I was given at the ER to mask the intense pain I was experiencing, my next stop was at my friend’s office to begin treating the issues that were causing that pain.

While it did indeed take a while to get as close to normal as possible, I noticed significant relief in just that first visit – without the opiates that had yet to gain the attention they have today. Over the weeks that followed, Dr. T continued to...

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