It was probably 2003 or 2004, when I was walking through a fairly secluded part of the facility I worked in and a friend pulled me aside to ask “Was that guy who just came through that Terry guy? I hear he’s a real &#%$@!” I confirmed that it had indeed been Terry and asked...

We’ve been looking at different scenarios where team members aren’t performing to the level they’re capable, whether that be through their words or their deeds. In some cases, it can be very intentional. But there are certainly times where they’re just not aware that more...

In the last blog post, I shared a story about a fellow who thought the owner of the company rigged the soda machine to squeeze a few more nickels out of him. Then I shared a little bit about how the negative comments he made about the owner openly in front of his supervisor and many of the team...

Over the last decade, I’ve seen dozens of situations where a senior or incredibly skilled team member has chosen not to exceed expectations. The challenge in most of those instances really boiled down to that team member actually choosing to not even meet the expectations the organization...

In closing the last post, I shared a brief warning about the weight of the responsibility that comes with an expanded reach. Since you’ve chosen to read this, I’m going to assume you’re willing to carry that load called leadership… Well done!

So how do we turn those...