Disconnected from Everyone Involved

Make no mistake, I’ve seen some incredibly eloquent verbiage used in defining companies’ missions, visions, and values. But I’ve rarely seen the people in an organization rally around all that eloquence in a way produces. Even when the results seem to match the mission and...

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Dazzling Intentions with Baffling Results

I want to challenge you to really churn through this mission statement for a deep understanding of all it captures:

“Our mission is to delight our customers as the number one technology driven global manufacturer and marketer of value differentiated XYZ products and services. We will...

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Tying Your Mission, Vision, & Values to a Definite Purpose

When we’ve accepted the responsibility for leading, be that of a team under our authority or an organization made up of volunteers, having a crystal-clear definite purpose and understanding that we will always need to go beyond what’s expected to achieve it is a must! But to carry...

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Everyone Expects More but Few Ever Deliver

As we looked into What’s Love Got to Do With It?, I again referenced how our “employees’ willingness to exceed the call of duty” can “lead to a 57% improvement in discretionary effort” and “on average, a 20% improvement in individual productivity”...

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Putting Your Definite Purpose to Words

I can’t remember exactly when I read The Master Key to Riches for the first time but I believe it was just over twenty years ago. Truth be told, it was so much to take in at that point that I recall having to go through each subsection of every chapter twice before moving on - just to begin...

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Designing Love (and Purpose) Into the Experience

Since most leaders will have far more interaction with their teams than they’ll likely have with the majority of the clients they serve, we’ll go work through that in far more detail soon. But designing love and purpose into how our organizations operate will most definitely spill...

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Designing Love (and Purpose) Into the Organization

As leaders, the systems we create to help us manage our own routine and workload are critical - especially if we’re going to have a real shot at keeping even the clearest purpose top of mind. But we DO NOT have the luxury of stopping there! Building similar routines into our entire...

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A Clear Purpose Helps Uphold the Laws…

If we’re going to lead with a clear purpose, providing the oh-so-necessary clarity for the team members who are counting on us, having a firm grasp on a purpose of our own that truly is rewarding can be the difference maker when we need to push through the tough times - and there will most...

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The Mission of Leadership

Leaders offer growth and development options because they want the best for their people. As leaders, we have a responsibility to build our people and the way our people are built shows up in our culture every day. If we build values of service, integrity, accountability, responsibility, this...

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Part of Something Bigger!

If we’re serious about giving our best team members a solid reason to stay by providing them with purpose and we’ve invested the energy into understanding the reasons that drive their behavior, we should certainly have a solid foundation. But when we can connect all of that to how...

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Can You See the Big Picture?

Even when we begin to recognize what’s killing our profitability, start to dial in on the right prescription for addressing it, and come up with some simple solutions that can have a strong impact, we’ll miss capturing a significant amount of our best potential results if we allow our...

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More Than Words...

No, not the 1991 single by Extreme! I’m talking about what you and I need to provide to set the tone in our organizations - especially since we’re far more likely to get what we are then just what we want! 

Whether they’re listed in the employee handbook, on a document in a...

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