I remember a Friday evening phone call a few years back with a friend who was serving as CEO for a locally owned company that was experiencing almost unbelievable growth. He had been very tuned into the topline and bottomline revenue the entire time I knew him. I had also seen firsthand how...

Last time, I shared an example that I hoped would help make the case for the clear difference between managing and leading an organization. One is just as important as the other and neither can be overlooked, but we cannot mistakenly consider those two very different actions to be one in the...

The entire time I was in manufacturing, nearly twenty years, the facility I worked in held a meeting each Tuesday afternoon that was often referred to as The Leadership Team Meeting. The plant manager led this meeting and each of the department managers participated, reviewing the metrics they...

In the second lesson of our Emerging Leader Development course, Cindy and I emphasize that building strong connections with the people we’re responsible for leading requires energy. We go on to stress that putting energy into connecting with our teams requires each of us to make sure...

It seems like for every year older I get, there’s at least a half dozen new tasks that are added to my daily routine! While that may not actually be the case, I’m guessing you can relate in one way or another… And what if we’ve accepted responsibility for leading others?...

Now that we have A Practical Definition We Can Apply Right Away, let’s close this loop by looking at some practical action steps we can put in place to make sure our soft skills are yielding measurable results - just like we’d expect to see from developing new or better technical...

Last time I shared the definition of soft skills from the Oxford dictionary, “personal attributes that enable someone to interact effectively and harmoniously with other people.” While I think that provides us with a fairly decent starting point for what soft skills are, I don’t...

In early 2019, I received a phone call from a friend asking if I had a few minutes for him to run an idea by me. Since Chris Rollins had done as much to train and mentor me as anyone else I could think of in the four years leading up to that point, I jumped at the chance to provide him with any...

Alexandra Levit, workforce futurist and author of Humanity Works: Merging Technologies and People for the Workplace of the Future, was quoted in a recent SHRM article as saying “While most people are hired for their technical abilities, their soft skills give them career durability.”

Last time I suggested that the only real difference between soft skills and hard skills is that most hard skills only tie to certain fields where soft skills have the power of impacting nearly any type of work we’ll ever engage in. None of us come out of the womb being amazingly equipped...

Now that we can answer What Do They Mean by “Soft Skills”?, let’s start building a comparison between Soft Skills and Hard Skills, the impact both types of skills can have in nearly any role, and then we’ll look at how we can ensure any skill development we invest in...

I closed last time by promising to share what I learned a few years ago about the origin of soft skills so let’s dive right in!

Many of the civilian folks I’ve interacted with for the majority of my life have had the perception that people in the military, especially those in...