I’ll Get Right Back With You...

Just a few days ago, I contacted a relatively new local restaurant to confirm their current business hours prior to setting up an appointment with someone coming in from out of town. I completed the form on their website, hit submit, and received a message saying that I would receive feedback at the email address I provided shortly. More than 72 hour have passed and still no response…

I know it was a simple question with the answer likely already posted on their website, but I’ve seen several other places operating on different schedules than they had listed simply due to Covid. I also wanted to double check this since the person I’m meeting is coming from an hour away and the time we were looking at is right as the place shows it will open.

While whether they’re open or not isn’t a big deal, the point I’m calling attention to here is that their messaging said I’d receive a reply soon and that hasn’t happened…

So what does that...

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Learn From It, and Keep Pushing Forward

Originally shared in A Daily Dose Of Leadership on July 17, 2020.

I remember hearing a story about a college football coach who was training someone new to help with the team’s recruiting efforts. He gave a scenario of a few players he had recently scouted. One was getting pushed all over the field, knocked down over and over, and eventually left the game. Another was also getting knocked around but was very quick to jump back up for the next play and give it everything he had. When he asked his new scout to guess which player he was most interested in recruiting to play for their school, the scout immediately picked the player who kept getting back up each time he was knocked down. The coach explained that while that was definitely the better choice between those two players who were being knocked down, he was even more interested in the player who kept knocking them down!

Yeah, I know it’s corny… And this blog isn’t about knocking other players down. I...

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