Throughout our professional lives, Cindy and I had seen a wide range of values defined by the organizations we were part of. A few either had no clearly defined values to speak of or they just never referenced them. Others had a couple of values listed in a policy manual or on a bulletin board but d...

I blocked my calendar on the afternoon for February 24, 2022 to roll out that new handbook for all the team members working with Craig and Kim. Having done similar roll-outs several times in the decade leading up to it, I had a picture in my mind of what to expect - and I dreaded it! While my goal w...