All Episodes
Episodes
Capturing Your Best Return
Several years ago, I asked a client struggling to attract and retain good team members why they treated their customers so well but didn’t extend that same treatment to their employees. This client, the company’s...
View Episode
Changing the Approach
If we want to have an exponential impact, there’s no other option than to buy into the idea that it all starts at the top! While there will certainly still be plenty of hard days, changing our approach will be one of...
View Episode
It All Starts at the Top
For more than twenty years now, I’ve heard John Maxwell emphasize that “EVERYTHING rises and falls on leadership.” I even remember when Uncle Ben gave similar counsel to Peter Parker, aka Spiderman, saying, “With...
View Episode
Quantifiable Results
With the importance of a “realistic, clear-eyed, complete assessment of the current state” in mind, I’ll challenge you to get really honest with yourself… Do you have that clarity for your current costs in areas like...
View Episode
The Wrong Focus
Over the last several years, I’ve seen more and more references—through basically every media channel I pay attention to with ties to the overall workforce—to the importance of soft skills. More often than not,...
View Episode
High Risk Areas
High-Risk Areas An article I found from Management-Issues.com opened: “Listen up, I will say this only once. Misunderstandings between workers and managers cost firms $37bn a year, yet few firms trouble to do anything...
View Episode
A Simple Solution
Over the last twenty years, I’ve developed an intense appreciation for world-class chiropractic care. Don’t jump ship on me here... Hear me out! I’m not referring to the Homer Simpsons of the industry who we’d never...
View Episode
The Right Prescription
The Right Prescription
Once we come to terms with the fact that our organization is almost certainly leaving money on the table, the most natural and frequent response I’ve seen a business owner or executive take is...
View Episode
What's Killing Your Profitability?
WHAT’S KILLING YOUR PROFITABILITY?
Organizations of all sizes invest significant amounts of time, money, and energy in improving their processes with hopes of becoming more profitable. Sometimes this is based on the...
View Episode
