All Episodes
Episodes
Give Them a Reason to Stay
Now that weâve identified some of the causes of turnover, specifically the reasons great team members leave an organization voluntarily and the high costs associated with that voluntary turnover, and weâve looked at...
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The Extended Reach of Turnover Costs
The high cost of turnover shows up on a balance sheet because itâs a considerable profitability killer. Still, a companyâs bank account isnât the only thing that takes a hit when great team members are making...
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The Cost of High Turnover
Over the last several years, Iâve frequently referenced this study:
According to a Gallup study, âThe U.S. Bureau of Labor Statistics has found that the U.S. voluntary turnover rate is 23.4% annually. Itâs generally...
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Breaking the Golden Rule
Once weâve come to terms with just how high the cost of poor communication can be and how any poor communication skills in our organizations add fuel to other fires that are killing our profitability, we have plenty...
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Adding Fuel to the Fire
The cost of poor communication is impacting enough organizations that itâs become quite a hot topic. I found a separate article on Inc.com called âCosts of Poor Communication Reach $37 Billion. Avoid Disconnects by...
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The Cost of Poor Communication
If weâre serious enough about capturing our best return to invest the energy into building a leadership culture that starts from the top and cascades throughout our organization, weâll have a solid start toward...
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Capturing Your Best Return
Several years ago, I asked a client struggling to attract and retain good team members why they treated their customers so well but didnât extend that same treatment to their employees. This client, the companyâs...
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Changing the Approach
If we want to have an exponential impact, thereâs no other option than to buy into the idea that it all starts at the top! While there will certainly still be plenty of hard days, changing our approach will be one of...
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It All Starts at the Top
For more than twenty years now, Iâve heard John Maxwell emphasize that âEVERYTHING rises and falls on leadership.â I even remember when Uncle Ben gave similar counsel to Peter Parker, aka Spiderman, saying, âWith...
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Quantifiable Results
With the importance of a ârealistic, clear-eyed, complete assessment of the current stateâ in mind, Iâll challenge you to get really honest with yourself⌠Do you have that clarity for your current costs in areas like...
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The Wrong Focus
Over the last several years, Iâve seen more and more referencesâthrough basically every media channel I pay attention to with ties to the overall workforceâto the importance of soft skills. More often than not,...
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High Risk Areas
High-Risk Areas An article I found from Management-Issues.com opened: âListen up, I will say this only once. Misunderstandings between workers and managers cost firms $37bn a year, yet few firms trouble to do anything...
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