All Episodes
Episodes
Who Are You & Where Do You Think You're Going?
Now that we’ve looked at how much profitability is wasted when an organization spends money on the wrong training or even training that isn’t absorbed or applied, let’s get serious about an approach we can take to...
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The Cost That Comes With the Wrong Training
We’ve looked at several profitability killers affecting nearly every business. Through this process, I’ve intentionally made a case for how effective leadership—while often viewed as something soft or intangible—can...
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The Art of Leadership Learning: Rethink Adversity
How we view things determines how we do things.Â
During my time working in Hospice, I gained a deep perspective that every day we get to do the things we do each day. At the time, I did not want to work. I wanted to...
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The Art of Leadership Learning: Value the Process
If you’re not sure how difficult and even awkward it is to unlearn and relearn something then try writing with your non-dominant hand. (an exercise we provide in a session describing growth and change.)
It was Alvin...
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The Art of Leadership Learning: Outside Growth, Inside Growth
The art of leadership learning is the intuitive piece of gaining the right skills to lead effectively. It’s not the Science of Leadership although we’ll talk about that, it’s the Art of Leadership (specific to how we...
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Leading At The Next Level LIVE with Tom Kline, author of "Tuck the Octopus"
Running a successful professional dealership is complex, complicated, and perpetual!
Keeping operations running profitably, securely, and legally can feel like trying to tuck an octopus into bed at night while the...
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Promotions Are Usually Based On...
If we’re going to have any real shot at avoiding the cost of a poor promotion, recognizing the right candidate to promote isn’t just a nice idea; it’s something we have to do effectively time after time. Not only will...
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Recognizing the Right Candidate to Promote
Since we now have a solid understanding of how a poor promotion can kill profitability, let’s dig into what we need to look for when considering existing team members for any leadership role we need to fill in our...
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The Cost of a Poor Promotion
An article from Forbes.com called “Promoting Wrong People Hurts Employee Retention and Productivity” opens by stating, “Managers are key to employee retention and productivity. But many companies don’t promote into...
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How to Improve Accountability & Capture Lost Profit
Whether we can tie it directly to a profit and loss statement or not, the costs any organization incurs when no one is held accountable are significant. Those costs can be so high and spread across so many business...
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Recognizing the Need for More Accountability
If we want to avoid the costs that pile up when no one is held accountable and capture the profitability that’s so often killed as a result, the first step is realizing there’s even a problem. Before you tune me out...
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The Cost of an Unaccountable Workforce
Okay, leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking steps to set clear expectations for your teams. Even with the most...
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