It Takes FOUR Laps to Make a Mile...

Now that we’re more than one week into the new year, are you still on track and moving toward any goals you had set to make 2021 your best year yet? As Cindy and I pulled into the gym parking lot early this morning, there were still several extra cars - but not as many extras as last...

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The Real Thing!

Through the last several posts, we’ve looked at why it’s so important for us to Control What We Can Control, we’ve dug into What We Can Control, we’ve discussed how Our Attitude and Our Actions play a critical role in all this, and we discussed how You Can...

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So What CAN You Control?

In the LinkedIn article I just published, I put out a challenge to everyone it reaches to approach the coming year by taking the responsibility to Control What You Can Control! I don’t believe any of us have had a shortage of crap to work through in 2020… To paint a picture of...

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The Why, The What, and The How!

We’ve looked at several things that anyone interested in moving their mission statement from the wall of their front lobby to the actions of their team can take action on. Now let’s remove any remaining confusion there may be between the mission and the vision.

Before digging into...

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Exceeding Customer Expectations

As I referenced in the last blog post, John Maxwell told me several years ago that just five percent of the people we interact with are willing to put in the effort to truly EXCEED what’s expected of them. With the regulations we’ve seen in place over the last several months due to...

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