Measuring Your Results

I’ll share this thought with you one last time:

“Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just...

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Improving YOUR Profitability By Building Better Leaders

I want to circle back to what I shared with you as we began this look at What’s Killing Your Profitability

“Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is...

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The Costs When No One is Held Accountable

OK leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking the steps to set clear expectations for your teams. Even with the most detailed explanation though, we’re not likely to see our team members...

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Where Everybody Knows Your Name...

If you’ve ever seen the 80s TV show Cheers you’re probably hearing the theme sound in your mind right now, wrapping up with the line “where everyone knows your name…” Whether it’s a friendly neighborhood basement bar in Boston, your favorite local restaurant...

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Breaking Tradition

We can certainly stick with the way it’s always been in our recruiting approach if we want, but I’ve only seen that kill more and more profitability over time. With such a drastic increase in minimum wage in a relatively short time, the “skilled trades shortage”...

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What Happened to Company Culture?

More than ever, the topic of core values and specifically how to better ingrain core values into an organization's culture comes up in our leadership conversations. Anytime we talk about core values and how to keep them relevant, we have to talk about company culture. 

No matter what...

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The Way It’s Always Been…

On January 2, 1996, I had an epiphany! While scraping ice off the 2x4 purlins before nailing down roofing metal for the poultry house I was helping build, I realized that I didn’t want to make a living as a carpenter for the rest of my life. Truth be told, I didn’t really want to do...

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Changing the Approach

If we want to have the exponential impact I referenced recently, I don’t believe there’s any other option than to buy into the idea that it all starts at the top! While there will certainly still be plenty of hard days, changing the approach we take will be one of the most critical...

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Experts in Their Fields…

So picture this… One of your most senior employees, the one who’s arguably the absolute best in the organization in their specific skill set, constantly grumbles about how poorly they’re treated and occasionally goes on a tirade slamming the owner in front of all of their...

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Ignore It at Your Own Risk…

If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new...

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Is There Ever Enough to Go Around?

Whether we’re supervising a department, managing an entire facility, or running a business of our own, there’s never a shortage of demands on our time! And let’s face it, doing anything that even comes close to making the lasting impact that positive leadership can have with our...

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