Creating a Leadership Legacy

Creating a leadership legacy may seem lofty or unrealistic at first glance but I can assure you it’s not. Since leaving my role in manufacturing in late 2014, I’ve spoken with dozens of long-term employees (many of whom had since retired) who credited Kevin Arnold for his effort in providing them wi...

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Growing Through Others’ Success

In What’s KILLING Your Profitability? I referenced how I frequently caught flack from our plant operations manager because employees across his areas routinely bypassed the chain of command by taking issues to behavior-based team members for resolution rather than their immediate supervisors. Throug...

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Fostering a Mentorship Culture

By the time I had accepted the full time role facilitating the behavior-based safety process locally, I had become one of the most effective in the facility at conducting the observations involved and providing the necessary feedback to my peers. I had also developed a reasonable level of competence...

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The Art of Giving Feedback with Respect

In the first lesson of our Emerging Leader Development course, Cindy and I stress the importance of developing the self-discipline to address issues as soon as they arise, before emotion takes over and we lose control of a situation. All too often, I’ve seen folks in leadership roles opt not to addr...

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Why Leaders Avoid Feedback (& Why They Shouldn’t)

I’m sure if we were having a conversation over coffee, we could list no less than a dozen reasons someone with leadership responsibility would avoid soliciting honest feedback. Before moving on, I’ll emphasize my intentionality for using the phrase “someone with leadership responsibility” rather tha...

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The Hidden Power of Professional Relationships

Just a few months before accepting the position I started immediately after getting married, I interviewed for a role with responsibility for the behavior-based safety process that I had been involved with for a year or so prior on a volunteer basis. In addition to performing the observations that p...

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Leadership Lessons from the GOAT

Yes, I’m going there… I am completely convinced that Michael Jordan is indeed the Greatest Of All Time with regards to basketball! Truth be told though, I’ve never been much of a basketball fan. In fact, the only times in my life that I ever remember truly enjoying watching a basketball game were ti...

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