Someone’s Gotta Chart the Course!

In chapter four of The 21 Irrefutable Laws of Leadership, The Law of Navigation, John Maxwell tells us that “anyone can steer the ship, but it takes a leader to chart the course.” When Cindy and I originally developed Building Buy-in Around a Clear Mission and Vision for our Executive...

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Building Deeper Connections With...

In The Three Signs of a Miserable Job, Patrick Lencioni mentioned that two of the signs were important for every team member to understand if we want them to have a clear picture of how they can engage and why it matters. We’ve already hit on IRRELEVANCE and we’ll touch on something...

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A Practical Definition We Can Apply Right Away

Last time I shared the definition of soft skills from the Oxford dictionary, “personal attributes that enable someone to interact effectively and harmoniously with other people.” While I think that provides us with a fairly decent starting point for what soft skills are, I don’t...

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A Definition of Soft Skills that Matters for YOU!

In early 2019, I received a phone call from a friend asking if I had a few minutes for him to run an idea by me. Since Chris Rollins had done as much to train and mentor me as anyone else I could think of in the four years leading up to that point, I jumped at the chance to provide him with any...

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What Skills Matter Most?

Alexandra Levit, workforce futurist and author of Humanity Works: Merging Technologies and People for the Workplace of the Future, was quoted in a recent SHRM article as saying “While most people are hired for their technical abilities, their soft skills give them career durability.”

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Soft Skills vs Hard Skills

Now that we can answer What Do They Mean by “Soft Skills”?, let’s start building a comparison between Soft Skills and Hard Skills, the impact both types of skills can have in nearly any role, and then we’ll look at how we can ensure any skill development we invest in...

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All Work and No Play?

When Cindy and I work with teams on building stronger and more effective communication into their cultures, The Model of Human Behavior is one of the tools we share because it provides a simple and extremely practical approach that can be implemented right away. As we do this, we emphasize that...

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Effective Communication Won’t Happen Without This

In order to become really effective with that idea of Alliance Feedback that I referenced as I closed the last post, and form authentic alliances (relationships) with the team members we’re responsible for leading, we need to develop another essential quality of leadership; we need to...

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The Single Most Important Ingredient

I truly believe that one of the most essential qualities of leadership is serving the team we’re leading. Unfortunately, the idea of serving those team members is often mistaken for catering to those team members, which doesn’t serve anyone!

As we worked through that quality of...

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Special Attention to ALL the Details

In Emotional Intelligence 2.0, Travis Bradberry says “People who manage relationships well are able to see the benefit of connecting with many different people, even those they are not fond of. Solid relationships are something that should be sought and cherished.”

While I’ve...

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The Difference in Recognition and Appreciation

In the last post, we looked at a few things that will stand out in the behaviors of the more DRIVEN folks when their emotions are running full speed ahead. We also looked at what we may want to consider doing, at least when it’s within our control, in order to ease some of the tension in...

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Emotional Intelligence in the Workplace

In Emotional Intelligence 2.0, Travis Bradberry defines the last component of emotional intelligence that we looked at, relationship management, as “your ability to use your awareness of your own emotions and those of others to manage interactions successfully.” As I’ve...

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