During a conversation Cindy and I had with Carly Fiorina several years ago, she emphasized the importance of taking a “clear-eyed look at our existing state” if we wanted to have any hope of achieving our desired future state - personally, professionally, and with the entire team...

I’ll ask you once more: Who ultimately cares about your values? Our immediate team members most certainly do. And so do the clients we serve directly as well as the community we’re a part of. But everyone else who hears about us will too, and all of that will impact the results we...

So who ultimately cares about the core values we model personally or in our organizations? Everyone does! The reputation of our company is indeed built on the values we exemplify day in and day out. For far too many individuals and businesses, the answer to that third question Jeff Henderson...

An article called “Workplace culture and its impact on corporate reputation” from a UK-based group Igniyte, an organization dedicated to managing corporate reputations, opened with this:

A company’s reputation is all about how other people view the brand. Their perception...

As heavy as the weight can often be in any leadership role, we can’t lose sight of exactly who, ultimately, cares about the core values of our organization: Everyone! How we’re known, up close and from a distance, all boils down to whether or not we’ve been willing to build...

If Cindy and I had only been measuring our accomplishments by reviewing our bank statements and retirement account balances, making some of the decisions we’ve been faced with over the last fifteen years would have been substantially harder. Reflecting on even the smallest personal or...

I opened Leading With A Clear Purpose with a story detailing the conversation I had with a lifelong friend who shared how one of his businesses no longer provided him with fulfillment while his other, albeit much more physically demanding, kept his heart full all the time. The business that was...

As I mentioned before, a lot of people being familiar with your company’s name and building a great reach that makes a positive impact on everyone around you are two very different things. Whether you prefer God’s chicken sandwich or two all beef patties (although I’m not so...

While I was intentional about not mentioning either organization’s name before, I have no doubt that you had a very clear picture of the one with broken milkshake machines and the one serving God’s chicken sandwich. And you certainly weren’t alone! In cxtoday.com article called...

Having referenced my last experience attempting to find some type of sustenance from the building beside those large golden arches, I’ll challenge you to think back a few decades for what you could expect. When I was a kid, it was such a treat! For years, there was only one location in our...

Someone at any level of an organization can deteriorate our relationships with long term clients as well the community around them through behavior that isn’t congruent with their core values. And regardless of their primary focus being on the people involved or the task at hand, those...

Let’s set any leadership responsibility we hold to the side briefly and think about how much an organization’s values - specifically, how each team member does or does not uphold those values - impacts our desire to do business with them. As regular Joe’s, clients or even just...