Don’t Just Get It Right, Get It Correct!

Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment & Retention. Whether you have a SHRM or HRCI credential that you can use the approved continuing education for or not, the only reason I can imagine this not being a relevant topic would be that you just don’t mind hemorrhaging money due to turnover. And if that’s the case, no worries at all. But if that topic will be of any value, here’s the link to register at no cost

Now, let’s look at some things we can be sure to do to really exceed expectations when we’re serving the 25% of the population who are Reserved and Task-Oriented; our more CAUTIOUS friends…

While the folks who have this CONTEMPLATIVE style will approach things with a slower pace, it’s...

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From You, Down…

We’ve worked through some critical things we can each take complete responsibility for controlling in our own lives and with the teams we lead in the last several posts. Before we get the milk & cookies ready for Santa and prepare for New Year, assuming he’s allowed to travel this year as long as he’s wearing all of his PPE, let’s consider one final thing about Controlling What We Can Control!

I often reference the nearly 15 years I worked in behavior-based safety. And for good reason, I learned some amazing lessons then that have applied to so many other areas of leadership and life in general. The behaviors we studied so closely certainly tied directly to our overall safety performance as a company, but the same behaviors tie back to just about every other part of our lives too!

One of the things I don’t often reference from those years is the massive amount of data we collected regarding the safe and at-risk behaviors that were observed and...

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Responsibility Stinks!

Originally shared in A Daily Dose Of Leadership on July 1, 2020.

Do you remember a time in your career, or even in your personal life, when so many people weren’t depending on you to make the right decisions? And maybe there wasn’t even anyone watching if you did something stupid, or something you wouldn’t have been proud to tell your grand kids about… Since smart phones have entered the equation, those days seem to be gone, huh…

I kinda remember those days… But I more clearly remember the day I volunteered to serve on a safety committee and learned that every move I made from that point forward would be under a microscope. The idea we touched on in the last message about Monkey See, Monkey Do would be hard at work in my life from that day forward. I couldn’t promote the importance of choosing safe behaviors and continue to do dumb stuff that could get me hurt if I wanted to earn any credibility at all! And as I accepted different roles...

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Sorry You Did It or Sorry You Got Caught?

Originally shared in A Daily Dose Of Leadership on July 23, 2020.

I closed the last blog by promising to share an example of a large organization that developed a very specific rule to force compliance on what had become a significant issue and how it’s become a bit of a joke for many outside that organization in years since. We’ll get to that shortly…I also left you with something to consider so let me paint a picture around that for you.

Those of us who have children have all, with the small exception of those who are raising saints, had to discipline them for unacceptable behavior. That’s just part of being a parent… In most cases, our child apologizes for their actions, we enforce whatever the punishment is, and we move on. Sometimes the behavior is corrected, but there are also times where it pops back up; possibly a month or more later, but maybe far sooner…

When that behavior is being repeated, and the child continues to offer the same...

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