For us to come to terms with why some many organizations miss the mark on providing a clear and consistent picture of the values listed in their policy manual or on their website, I think we need to take a look at what we do emphasize clearly and consistently with our teams. In the nearly two decade...

I’ve never seen any organization’s executive team intentionally neglect living out their values, especially if they had a clear understanding of how much doing so could cost them! Whether it’s intentional or not, it happens more often than any of us likely realize. But how can that be when companies...

I can point to dozens of powerful lessons I learned in the decade and a half I had direct involvement in behavior-based safety. While the initiative was focused on identifying and decreasing the risks the workforce was exposed to, it provided a hands-on look at why people do what they do. I’d put th...

As an organization, Enron had indeed identified their values:

Respect: We treat others as we would like to be treated ourselves. We do not tolerate abusive or disrespectful treatment. Ruthlessness, callousness and arrogance don't belong here.

Integrity: We work with customers and prospects openl...

In early December of 2001, I was just getting my feet under me in the behavior-based safety role I had accepted in the spring of that year, doing all I could to take care of our young family, and still reeling a bit from our freedom being attacked just a few months prior. I remember seeing the headl...