Soft Skills that Make a Hard Impact

I closed the last post by bringing up one of the biggest challenges I’ve seen organization’s struggle with in determining whether or not they make an investment into the new skills someone will need as they transition into a role with leadership responsibility. When we’re...

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Can We Afford Not To…?

I closed the last post by mentioning how many organizations view “soft skills” training as something that’s nice to do when there’s time but far less critical to the day to day operation of the business than any technical training tying directly back to their specific...

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It’s HOW You Say It...

If I only had a dollar for each time Cindy’s told me, “It’s not what you say, it’s HOW you say it…” Can you relate - with me or with Cindy??? I can sure think of a bunch of times where I’ve felt that same way!

In providing yet another answer to the...

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Why is Leadership Development Important?

Picture this.. Joe is offered an entry level position with a company as he begins his career. In the months that follow, he works as hard as he possibly can to develop the skills necessary to excel in his new role. Joe is extremely dependable and is outperforming most of his peers by the end of...

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I Am Responsible!

Let’s dive right in where we left off in the last post with an experience I had recently while helping my mom with something. We had attempted to use an online service to fill a very specific need that should have been fairly simple. We took the necessary hour or so to work through the...

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It’s Not My Fault!?

Be it a job we didn’t get, a performance issue in our department, or we just busted our tail on a patch of ice in the parking lot, a fairly natural inclination is to look for someone we can assign the blame to. And in many cases, we’ve even built fancy processes to guide us in doing...

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Don’t Make Jack a Dull Boy...

Through the last several posts, we’ve been working through the importance of enjoying each step of the journey rather than resting on the hope that fulfillment will come once we reach that ever so important goal we’re chasing. I even used the last post to share an example of just how...

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A Firm Grip on an Empty Sack...

I had worked hard, doing all I could to hone the skills I needed to become truly effective in the role I held. I had really studied some of the most effective trainers, both within and outside of the behavior-based safety world, so I could excel in something that was incredibly difficult for me...

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Be the Best, But at What Cost?

I remember having lunch with my best friend from high school in 2002 or so. He had recently accepted a position with a new company and was off to an amazing start. I had been leading our facility’s behavior-based safety process for around a year at that point and was finally starting to...

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Identify the Destination and Love the Journey

Through the last few posts and the LinkedIn article that set the tone for them, we’ve looked at some of the most pressing issues that cause so many of us to lock onto a goal and lose nearly all focus on anything but that goal. In many cases, that can suck the joy out of just about...

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More than Chasing the Numbers!

Quite a few of the leaders I’ve known over the years also held positions where they were responsible for supervising a group of people, managing a process, or running an entire business. Let me be very candid before I move on though, filling those positions had almost as much to do with...

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The Key to Success

In putting together an upcoming course titled The Strength of Your Organization:  Finding & Retaining the Best People, I (Cindy) was reminded of something John Maxwell shared with us as part of his President’s Advisory Council.  What I am about to share with you John says is a...

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