The Wrong Focus

Over the last several years, I’ve seen more and more references - through basically every media channel I pay any attention to with ties to the overall workforce - to the importance of soft skills. More often than not though, these references are generalizations tied to manager and...

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Soft Skills Drive Firm Results

I can remember the phone call like it was yesterday… One Friday evening around 7pm several years ago, a friend of mine called as he was sitting in the parking lot at a high school football game where one of his kids would be playing with the band during halftime. I’m usually...

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Experience, Not Theory!

As I started calling your attention to What’s Killing Your Profitability, I explained how important it’s been for me to develop a crystal-clear picture of the results I’m working to achieve as I take action on any new skill I learn. Quite frankly, I can’t point to many...

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Education or Application?

In March of 2000, as a 23 year old 250 ton stamping press operator (and carpenter on the side), I applied for and was somehow offered a position implementing the latest and greatest Lean manufacturing initiative the company I was working for was pushing down from the corporate office. I had been...

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The Right Prescription…

Once we come to terms with the fact that our organization is almost certainly leaving money on the table, the most natural response and most frequent response I’ve seen a business owner or executive take is to jump right into identifying exactly which things are killing their profit and...

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What’s Killing Your Profitability?

Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay competitive with customers or in attracting talent....

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Employees Quiet Quitting - Who’s to Blame?

There’s certainly a lot of hype around it currently, but I maintain that quiet quitting is no new issue - even though I’ve never seen anyone seem to care the least bit about it until just recently! With hopes that you’re tracking with me on the importance of EARNING engagement...

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If They’re Not Rowing At All, Rowing Harder Isn’t Likely…

About a dozen years ago, I was offered a position with global responsibility for the behavior-based safety process within the company I worked for. The fellow who had been in the role for more than a decade was retiring and since I had supported him by working with most of our facilities across...

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No Off Days...

Last time I briefly referenced a few of the less than positive things about Jordan that were given some media attention; gambling and how he was accused of treating teammates at times… Let’s consider those, but let’s do it with a clear perspective…

It truly doesn’t...

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Who & How Support the Why…

When the organization I worked for started the initial rollout of a new safety initiative in 1998, everyone being trained to participate in even the basics of the process went through a three day workshop. The folks who were to be part of the steering committee” went through an additional...

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Is Leadership Training Worth It?

Now that we’ve identified multiple areas where there really is room in the budget to invest in leadership development, let’s answer a more important question: Is Leadership Training REALLY Worth It?

Several years ago, I was with a friend of mine who owns a construction company. A few...

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There’s No Prize for Just Showing Up!

Having looked at some of the biggest challenges we’re facing in the workplace today, as well as some of the issues that come from handing out trophies to folks who aren’t even participating, let’s change gears and look at some things we do intentionally as leaders to avoid most...

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